Essentially, i bought a Tesla Model Y in Perth in June 2023 and boy was I excited. After collecting the vehicle, within a week I began to hear a whistling noise coming from the driver's side window. Obviously, took it back to Tesla, they said they resolved the issue, drove it out of the service center and it presented itself again. Turn the vehicle around, the service agent agreed the noise was present, and kept the vehicle again.
Examples of the sound:
New video by Adam (turn up your sound / audio and you'll hear exactly what I mean)
My vehicle was subsequently returned to Tesla 8 times for the same problem, each time they acknowledged the problem, except for the final instance when I demanded a replacement vehicle and they dropped the "this noise is within spec for the vehicle" and we cant hear what you're describing (convenient right?).
They attempted firstly to replace the speaker grill, mirror replacement, went onto door realignment, window realignment, sealing something in the front trunk area believing air was getting up into the pillar, to then finally taking apart the car roof, resealing everything and replacing the roof (only because I'm a valued customer and they didn't believe the noise was present). Yet the noise still persists. Particularly on windy days, it is ever-present.
Has anyone had any luck solving this issue? My only avenue now for remedy is taking Tesla to court, which could end up costing more than the car is worth for no guaranteed outcome. I just want it fixed!
Sorry for the rant but this is a painful experience and honestly would not recommend anyone ever buying a Tesla. I saw all the horror stories about build quality in the forums and I should have listened!
Examples of the sound:
New video by Adam (turn up your sound / audio and you'll hear exactly what I mean)
My vehicle was subsequently returned to Tesla 8 times for the same problem, each time they acknowledged the problem, except for the final instance when I demanded a replacement vehicle and they dropped the "this noise is within spec for the vehicle" and we cant hear what you're describing (convenient right?).
They attempted firstly to replace the speaker grill, mirror replacement, went onto door realignment, window realignment, sealing something in the front trunk area believing air was getting up into the pillar, to then finally taking apart the car roof, resealing everything and replacing the roof (only because I'm a valued customer and they didn't believe the noise was present). Yet the noise still persists. Particularly on windy days, it is ever-present.
Has anyone had any luck solving this issue? My only avenue now for remedy is taking Tesla to court, which could end up costing more than the car is worth for no guaranteed outcome. I just want it fixed!
Sorry for the rant but this is a painful experience and honestly would not recommend anyone ever buying a Tesla. I saw all the horror stories about build quality in the forums and I should have listened!