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Wiki Sudden Loss Of Range With 2019.16.x Software
- Thread starter Dutchmeeuw
- Start date
DJRas
Member
Gradual loss is not just what we expect but what is written into the WARRANTY.
Very submissive of you. Let us know when your Tesla range is taken away overnight to near your Smart's range. I'm serious.
May be we, all impacted owners, should just by a Smart EV and put an end to this thread
Looks like it might work.
Ferrycraigs
Member
Ha, fair point, although I stand by my words. Tempting though it certainly is to suspect them of subterfuge, I’m not quite there yet, in relation to the original error. I am persuaded by wk057's view that it was completely unintentional and something of which they were unaware. I do believe they were trying to do a good thing.
I am not at all so sure I am prepared to be so charitable regarding their behaviour subsequently. I do see that as sneaky, underhand, disingenuous and deliberate. The original sin was forgivable, a genuine mistake that they got wrong [who hasn’t done that!
]. But their silence, refusal to reply, dishonesty and deliberate misinterpreting is appalling behaviour. And actually it is that conduct that has turned me away from being a fan of the company into the complete opposite.
Ferrycraigs
Member
Well I return to the point that I paid many thousands more to buy a car with a larger battery because of the benefits a larger battery brought. Without asking, and without my permission they have reduced my car to a lower spec model. So at a stroke they have denied me access to a capability which I paid extra to have. You suggest, quite reasonably, that we live with what we have. Of course it is still possible to drive from A to B, even if it means more stops, but that rather misses the point which is we no longer have what we have, or had. It is now less. Significantly less. 16% less in my case.
If the changes were imposed due to safety concerns, that of course would be a different thing. But at the moment there is zero evidence that safety is the trigger. Lots of speculation that it might be, but that's just it. It’s just speculation.
Ferrycraigs
Member
I’m not sure I would get even all my charging cables in the back of a Smart car.May be we, all impacted owners, should just by a Smart EV and put an end to this thread
Looks like it might work.
DJRas
Member
I would tend to agree with you that this update had unintended consequences. But, they have had 12 weeks already. As wk057 said, they have known about this since shortly after the release.Ha, fair point, although I stand by my words. Tempting though it certainly is to suspect them of subterfuge, I’m not quite there yet, in relation to the original error. I am persuaded by wk057's view that it was completely unintentional and something of which they were unaware. I do believe they were trying to do a good thing.
I am not at all so sure I am prepared to be so charitable regarding their behaviour subsequently. I do see that as sneaky, underhand, disingenuous and deliberate. The original sin was forgivable, a genuine mistake that they got wrong [who hasn’t done that!
Fixing this should be top priority!
Yet, we have had 5 releases with such important thangs as CHESS!
I will not patiently wait a year (or 3) for them to reverse this. It adds an hour to my commute eveery day. So, 60 hours so far extra time sitting at the supercharger.
Ferrycraigs
Member
Well everyone is entitled to an opinion, and to air it, but not everyone has to agree with it.
And I guess that is your opinion, and you have aired it.
No doubt many of the overblown hysterical owners with self generated expectations may not agree with it. But you never know.
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Even your reduced capacity is more than the "lower spec model" that has also been impacted.
"Stop expecting things. Live with what you have", was the advice given so fatherly earlier
BTW, I meant "buy a Smart EV" instead of "by a Smart EV". Even though it rhymes the same to the folks who don't read!
Even your reduced capacity is more than the "lower spec model" that has also been impacted.
So, @Ferrycraigs should be thankful that the robber robbed every house and not only his?
Ferrycraigs
Member
Sadly it isn’t. I bought a S70. After only a couple of months it showed 68.5kWh capacity, for 3 years. After the download it showed 58.5kWh capacity, and has remained at that level ever since (3 months). So now I don’t even have a S60. But yes, it’s probably better than an impacted S60 which would probably now be a S51. Maybe a Leaf is better than an impacted S60.Even your reduced capacity is more than the "lower spec model" that has also been impacted.
I hardly ever supercharge, the times I need it I could very easily be accommodated with a CHAdeMO or Combo. Autopilot is not even a remote factor in my decision as the feature doesn't even work properly and is another one of those Tesla things that can get changed (or aspects taken away) without notice (it's still a Beta product, after all).
Bring on the competition!
By association, then, you would be OK with Tesla reducing your range to that of your SmartED if it deemed necessary to do so for safety, right? Or disable your navigation system. Or curtail your acceleration to that of a Prius?
All of these examples live on the same slope. When does it get slippery for you?
Managing ≠ stealing
You also paid 1/3-1/2 for your SmartED that most paid for their Teslas. I guess value and contractual obligations mean nothing to you because, you know, you charge every night.
Dude, you're talking to a room full of highly educated, well to-do people who likely know far more about batteries, EVs, and the underlying technology than do you. Your past ownership of low range EVs has led you to have very low expectations and standards. Don't foist that on us.
Regardless of your opinion, which is immaterial, Tesla cannot legally reach into someone's car and remove an item of value. That is theft. Period. Full stop. Whether this falls into that category is yet to be determined.
Get out of a thread that doesn't apply to you. Bye Felicia!
Do you know of a single vehicle manufacturer who, through an intentional act, lowers your EPA rating after you buy a car?
Doesn't this also shut off a bunch of features, like traffic awareness?
After being updated to 16.1 or 16.2 (don't remember) at the service center, I did notice the fans in the front of my car and the entire HVAC system was running full bore to cool the battery on normal city driving, when it did not previously.
Yesterday when I drove my car down to 40 miles, my cooling system was running full blast as well when it didn't before.
I also notice that when I hit the Trip tab on the Energy screen, the grey (estimated) range line is significantly lower than actual. This means the vehicle thinks I'll arrive with significantly less range than actual. Prior to these updates, the estimated and actual were much closer together.
You should have whipped out your phone and taken a snap. Better to ask forgiveness than permission
Read the warranty. It excludes all degradation due to usage. Would this degradation be considered due to usage? That may be for a judge to decide but my hope for Tesla is that it does not go that far. All they have to do is just contact the affected owners and let them know what's going on. If there are so few of them, as Tesla says, then a few phone calls or emails shouldn't be a big deal.
How does one know if one is affected? Would we have to suffer sudden range loss? What if those of us who did not suffer the sudden range loss now suffer slow, gradual range loss as our batteries build up to the affected condition?
Ferrycraigs
Member
My self generating expectations now are that every word I write is going to be analysed very carefully!"Stop expecting things. Live with what you have", was the advice given so fatherly earlier
BTW, I meant "buy a Smart EV" instead of "by a Smart EV". Even though it rhymes the same to the folks who don't read!
Complete bs they should shows they are covering stuff up
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