For about the 100th time since I got the car I find myself asking what idiot designed the way this alert works.
For those who don’t use a boot liner or have a dog bed in the back you may not have experienced it at all, but if the boot closes and is unable to lock because of a small obstruction then the car waits a good 10 minutes and sends a push message to your phone to tell you, by which time you are probably far enough away that it’s a massive pain to go back and sort it out. The cherry on the cake is that you’re also unable to lock the doors while the boot is not closed properly.
(A slightly less annoying variation on the same issue is when you shut the boot then get sat down and belted in to the car only to be told not to drive because the boot didn’t close properly.)
The car knows you’ve shut the hatch, and it knows it didn’t lock immediately. Why the stupid timeout? The car has lights and a horn (even an external speaker) it could use or it could send a message to your phone, any of which could be done immediately while you’re still stood there and able to fix it. There’s literally no circumstance where someone has deliberately shut the boot while it’s obstructed so there’s no potential for a false alarm here.
Pretty sure I can predict the answer to this based on Tesla’s standard level of customer care, but is there any way to put suggestions in to Tesla?
For those who don’t use a boot liner or have a dog bed in the back you may not have experienced it at all, but if the boot closes and is unable to lock because of a small obstruction then the car waits a good 10 minutes and sends a push message to your phone to tell you, by which time you are probably far enough away that it’s a massive pain to go back and sort it out. The cherry on the cake is that you’re also unable to lock the doors while the boot is not closed properly.
(A slightly less annoying variation on the same issue is when you shut the boot then get sat down and belted in to the car only to be told not to drive because the boot didn’t close properly.)
The car knows you’ve shut the hatch, and it knows it didn’t lock immediately. Why the stupid timeout? The car has lights and a horn (even an external speaker) it could use or it could send a message to your phone, any of which could be done immediately while you’re still stood there and able to fix it. There’s literally no circumstance where someone has deliberately shut the boot while it’s obstructed so there’s no potential for a false alarm here.
Pretty sure I can predict the answer to this based on Tesla’s standard level of customer care, but is there any way to put suggestions in to Tesla?