Hello everyone,
I'm hoping to pickup my new MS as early as next Monday in Devon, PA (had been Norristown, but they completed the move last week). Because of the recent issues with Tesla dealerships in NJ, and because I live almost exactly equidistant to the Devon and Springfield service centers, I ended up with a PA delivery. My contact with the Norristown/Devon DS has been OK (communication could be better), and the guy seemed friendly enough when I visited Devon the other day (reconnaissance, of course).
However, I've read a few things lately about the Norristown/Devon crew being less than spectacular. And I remember seeing some positive reports about the Springfield SC. But this is anecdotal and limited by my recent arrival to these boards (and over at the Tesla forums).
Have any of you had the experience of dealing with both service centers and found any differences in quality, responsiveness, and service? If not, do any of you have any particularly strong positive or negative impressions of the staff at either place?
Despite picking up the car in Devon, I'm not wedded to the idea of using that SC, so can be flexible.
Thanks.
Ordered 4/27, Confirmed 4/29, VIN received 5/1; VIN: P43253
S85 | Black | Pano | Black Leather | Obeche Matte| Dual Chargers | Tech | Air | Parking Sensors | Fog Lamps | Subzero | Package Shelf
I'm hoping to pickup my new MS as early as next Monday in Devon, PA (had been Norristown, but they completed the move last week). Because of the recent issues with Tesla dealerships in NJ, and because I live almost exactly equidistant to the Devon and Springfield service centers, I ended up with a PA delivery. My contact with the Norristown/Devon DS has been OK (communication could be better), and the guy seemed friendly enough when I visited Devon the other day (reconnaissance, of course).
However, I've read a few things lately about the Norristown/Devon crew being less than spectacular. And I remember seeing some positive reports about the Springfield SC. But this is anecdotal and limited by my recent arrival to these boards (and over at the Tesla forums).
Have any of you had the experience of dealing with both service centers and found any differences in quality, responsiveness, and service? If not, do any of you have any particularly strong positive or negative impressions of the staff at either place?
Despite picking up the car in Devon, I'm not wedded to the idea of using that SC, so can be flexible.
Thanks.
Ordered 4/27, Confirmed 4/29, VIN received 5/1; VIN: P43253
S85 | Black | Pano | Black Leather | Obeche Matte| Dual Chargers | Tech | Air | Parking Sensors | Fog Lamps | Subzero | Package Shelf