Powerwall server down?

[Dilly]

Is anyone else’s Powerwall offline?

Mine’s gone dark and says no recent data available

 

[Pink Duck]

Yes, I’ve been having trouble with the Tesla app showing its overall status earlier but showing the time-tracked detail, and for the last hour a solid 'No recent data available'. Is fine locally through Tesla Pros app. Also saw Cellular Link was 'Disabled' earlier. After an 8 s reset of BG2 back to 'Connected'.

Most concerning was seeing PW earlier reporting as 0% constantly (when was really 98% rising to 100%).

Did spot my phone listed 3 times under Paired Devices with Powerwall, so removed all those and repaired again, to delayed app notifications of such.

 

[PITA]

Mine phoned in sick today as well...

 

[id90288]

My Powerwalls showing 0% (when they are full) and again "No recent data available" since just before lunch time. Happy days.
I have reset GW etc to no avail so I think it is at server end.

 

[Lx2m3]

Yes my Powerwall showing "No recent data available". I also did a reset as requested on Powerwall troubleshooting, but to no avail.

 

[duncans]

It's still on the LAN

And it says it's connected to the mothership ...

So I presume when the servers that app connects to come back online all the historical data will be preserved.

My Home Assistant connects locally also and it's fine

 

[EVMeister]

The hamster that powers the server was fired.

 

[Pink Duck]

There's scheduled, planned, unplanned and of course Tesla(tm) downtime causal reasons

 

[Js1977]

Same Here. Spent ages trying to troubleshoot this morning.

It stated with displaying zero percentage and the data was at times either very laggy or very inconsistent in comparison to what the zappi was producing.

Email sent to Tesla.

 

[PITA]

If you want to know how much charge you have in your Powerwalls...

Press the 'greyed out' Powerwall logo on the main screen graphic...

To open up the Powerwall page.

Hold your finger on the 'charge level' graphic, and slide it to the 'current time' position. It'll then tell you what your charge level is.

 

[YYY2022]

I’m relieved I’ve just come on here having had the ‘no recent data available’ on mine since around lunchtime. Reassured it’s not just me as I’ve been trying to find answers for the last hour or so thinking I had a local problem with the gateway.

 

[Marc L]

Another confused UK Powerwall user here. Glad it’s not a problem at my side. I wish Tesla would inform people so we don’t waste time troubleshooting

 

[Pink Duck]

On plus side connectivity checked and rectified, excess phone pairings pruned, backup gateway and PWs reset to get Tesla's attention, possibly globally!

 

[JM_M3]

Same problem here.
Strangely, the home assistant Tesla standard integration shows all data correctly including the charge level but the Tesla custom integration (used for changing the reserve level when charging the car outside 11:30pm-5:30am on OE IG) is showing missing data.

 

[duncans]

Same problem here.
Strangely, the home assistant Tesla standard integration shows all data correctly including the charge level but the Tesla custom integration (used for changing the reserve level when charging the car outside 11:30pm-5:30am on OE IG) is showing missing data.

Yes because Tesla Custom Integration uses the cloud API, the same as the app

 

[YYY2022]

Back on here

 

[btc1k]

Mine still down, glad I seen this before I went down troubleshooting rabbit hole!

 

[Dilly]

Still down here too but has had a few glimmers of update. Last one was 6pm

 

[YYY2022]

Sorry for the false hope but it’s gone back off here! Small signs it’s coming back.

 

[Js1977]

Mine still down, glad I seen this before I went down troubleshooting rabbit hole!

Yep. I did check this morning here and on the usual places but nothing... early bird caught the can of worms... which I had made the first post before embarking with screwdrivers and all