So, I'm about to lease a P100D ($150,000) and I'm exited about it. Well, I was...until I started doing my research. I'm unsure for a couple reasons. The main reason is the delay of AP update info. IMHO this tweet by the CEO was completely unprofessional. But what's worse is that no one followed up that tweet. Or have you guys heard from anyone at Tesla? I'm not interested in the car at all if Autopilot will be limited in the update.
The way Tesla handles their news releases is more amateur than a 3 person web design shop. What are they thinking? Is it a bunch of millennials playing Pokemon all day? Certainly not the head PR guy, because he left yesterday...
How about a courtesy update?
Another reason is the switch from being a long time BMW, Mercedes, Porsche customer and about the Tesla customer service experience. I have read many scary reports of customers whose Teslas are in repair for weeks and weeks, and they get handed some shitty rental car and are told to wait....
When I buy a $150k Mercedes or BMW, then I get extremely good treatment. I get a luxury car as a loaner, they even drive me home, and so on. The car will be fixed the fastest time possible and even hardcore problems don't take longer than a week to get fixed. Their parts system is superb, their logistics work and I have my car back in no time. In the meantime I have an equally good car from the same manufacturer at my disposal. Every single time.
The service is very good with a car in the 50's k price range, and superb in the 150k range. It's like getting a room in a grand hotel. You are getting VIP treatment if you spend the money for the top suite.
Not to with Tesla. Tesla treats everyone the same, they told me. Sounds great, but this means that p100D owners don't get superior but only mediocre service, otherwise it's not sustainable.
As an example, I still need to pay $100 for Tesla to tow my 150k Tesla to service. And I don't get a comparable luxury Tesla, no, some freaking Enterprise rental car, even though I bought a $150,000 ultra luxury car. And it truly is, because the interior of the 150k Models is, except the seats no different than the 70k Models S. Which is ridiculous imho...
Not only do I get premium service with the Euro Car Companies, but I also get amazing lifestyle offers. As an example, I own a BMW I8, with the I8 came a special club membership that offers amazing events every month. From guest access Coachella and racing at the nearby racetrack to America's cup VIP access to Art Basel Miami access. It's awesome. But that's a whole different story...
To make the long story short, I'm ok to drive a 150k car that has the interior of a 40k car and maybe not exactly the service standard of other manufacturers, as long as I have the current AP in it ( I go skiing every weekend and just want to be a passive driver on the 4 hour *sugar* show back home ).
Owners of P90D who have had other luxury cars before, how satisfied are you with the Tesla ownership when it comes to repair, maintenance,.,. Is it as bad as I think it is, do you have regrets or are you happy, maybe happier than with your former BMW, Mercedes, whatever. Thanks ;O)