I have my Model Y RWD (Shanghai built), since July 2023. Up untill yestarday, it has been almost flawless.
Yestarday, I reach office with 81% charge remaining, as I had charged it on the previous night and my office is almost 80kms away from home.
All ok, till I try to get into the car at lunch time. Opened the doors and I sat inside, the following two errors popped up:
"Electrical system is unable to support all features"
"Electrical system power reduced, vehicle shutting down"
I was surprised, so I rebooted the system, but same. The car would not got in any Drive or Reverse.
I got out and decided to wait a moment to see if resolves but the car locked.
The phone key or the key car were unable to connect to the car an open it. So I called the Emergency Assistance which arrived 2.5 hours later. Thankfully this was in the office parking lot so I could comfortable work in the office (v/s this happening on the side of the road).
My assumption was that the 12v battery died (which is not so normal for a such a new car). The towing guy shows up and has no idea how to jump start the car (since its a lease car, I have to call the lease assistance first). I show him that the Frunk needs to be opened by giving power to the two cables behind the tow hook cover. It works. I then show him the cable connection behind the plastic filter cover. As soon as we do this, the car powers up with the same errors continuing the pop and a constant bong.
After a few minutes we decide best to tow the car, but the transport mod had somehow locked the drive wheels and the car would not go into transport mode. Thus, the towing company had to bring another truck that has a crane to pick up the car onto the bed. Finally, the Model Y has reached Tesla and I am now waiting to understand what the problem is. I really want to know what went wrong as I take utmost care of the car like a baby!!!
Now, although I am unhappy about the whole episode, I am happy this did not happen next week as I wanted to take the Tesla to London. God forbid, if this happened on the highway with my little baby with me, it would be a very uncomfortable episode.
I know gadgets break down but I fail to understand if it is normal for such a thing to happen within 6 months of getting a new car. I read several instances of such things happening to people with new Teslas.
I am now having trust issues on how to ensure safety of my family on a long drive across Europe, if something like this is to happen in the middle of nowhere.
I used to be super happy and proud driving the Model Y around as it gave me immense satisfaction, I hope this feeling stays and it is not shattered to pieces when I get her back....
Yestarday, I reach office with 81% charge remaining, as I had charged it on the previous night and my office is almost 80kms away from home.
All ok, till I try to get into the car at lunch time. Opened the doors and I sat inside, the following two errors popped up:
"Electrical system is unable to support all features"
"Electrical system power reduced, vehicle shutting down"
I was surprised, so I rebooted the system, but same. The car would not got in any Drive or Reverse.
I got out and decided to wait a moment to see if resolves but the car locked.
The phone key or the key car were unable to connect to the car an open it. So I called the Emergency Assistance which arrived 2.5 hours later. Thankfully this was in the office parking lot so I could comfortable work in the office (v/s this happening on the side of the road).
My assumption was that the 12v battery died (which is not so normal for a such a new car). The towing guy shows up and has no idea how to jump start the car (since its a lease car, I have to call the lease assistance first). I show him that the Frunk needs to be opened by giving power to the two cables behind the tow hook cover. It works. I then show him the cable connection behind the plastic filter cover. As soon as we do this, the car powers up with the same errors continuing the pop and a constant bong.
After a few minutes we decide best to tow the car, but the transport mod had somehow locked the drive wheels and the car would not go into transport mode. Thus, the towing company had to bring another truck that has a crane to pick up the car onto the bed. Finally, the Model Y has reached Tesla and I am now waiting to understand what the problem is. I really want to know what went wrong as I take utmost care of the car like a baby!!!
Now, although I am unhappy about the whole episode, I am happy this did not happen next week as I wanted to take the Tesla to London. God forbid, if this happened on the highway with my little baby with me, it would be a very uncomfortable episode.
I know gadgets break down but I fail to understand if it is normal for such a thing to happen within 6 months of getting a new car. I read several instances of such things happening to people with new Teslas.
I am now having trust issues on how to ensure safety of my family on a long drive across Europe, if something like this is to happen in the middle of nowhere.
I used to be super happy and proud driving the Model Y around as it gave me immense satisfaction, I hope this feeling stays and it is not shattered to pieces when I get her back....
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