My Mobile Connector Displays Nothing

[Radrounds]

no green or red lights. Nothing. Gen 2 On a nema 14-50 to 240 volt. Preowned 85d car. From Tesla. Worked fine for week I’ve had car. Now nothing. Doesn’t work on multiple 110s in my garage either. Nothing on umc or charge port. Supercharger works great.

Dead umc? Called service center but after 2 so got to roadside and he didn’t help much other than “bring it in”. I set up a ranger appointment. But won’t get back to me.

 

[Tam]

...Dead umc?...

Sounds like it. There should be some kind of light even when there are errors.

You might want to try the reset button on the unit itself.

 

[Radrounds]

Thanks. It’s a gen 2 so no physical button. Manual says to unplug and plug. No luck.

 

[Missile Toad]

Check for a GFCI outlet. My garage has a GFCI about 55 feet from the outlet where the car charges. Adding anything to the circuit besides the car tends to cause it to trip. Also check circuit breaker.

 

[Lasttoy]

Forget lights , I didn't see where u said it never started charging on 14.50 even though no lights?

 

[Radrounds]

The 240 Outlet is on its own 50
Amp circuit. No trips. First thing I checked.

Tried inserting it to a GFI 110. Nothing. No green led lights illuminate on the mobile charger. Same as 240. I know these outlets function.

The car gives a warning of “check external power source”

For the one week this mobile connector was functioning the led lights were solid green when it was plugged into outlet and not the car.

I’m prob asking rhetorical questions. 90% it’s a dead mobile connector.

 

[bomquito]

Same thing happened to me today. The UMC has been working for over a year. All the sudden it stopped working. Notification shows "unable to charge - check power source - check external charging equipment" I'm assuming dead UMC? any advice before I spend a few hundred $ to buy a new one?

 

[rishid]

Same thing happened to me today. The UMC has been working for over a year. All the sudden it stopped working. Notification shows "unable to charge - check power source - check external charging equipment" I'm assuming dead UMC? any advice before I spend a few hundred $ to buy a new one?

What did you end up doing? Having same issue myself. I am within a year so I expect Tesla to replace the faulty device.