So...I had several issues at delivery like scratched paint, misaligned FWD, misaligned hood, etc. The way I was treated when I brought these things up to the delivery manager got me so mad I almost didn't take delivery...but I did.
I have had my 75D for a month now and I can't express how happy I am I took delivery. This car is like something that was sent from the future. The technology, acceleration, and features in this car makes my wife's 2018 Volvo XC90 feel like a '76 Ford Pinto.
After some time to reflect, I must admit I wasn't fair to Tesla upon delivery. Like most buyers, I scoured the forums prior to delivery and was on guard when the delivery day finally came. I scrutinized my X like no other car I have ever purchased. Hell, I had a Model X Delivery Checklist in hand to pick apart the car. I previously had a $70,000 pick-up truck that I never once looked for paint defects or misaligned panels, nor did I have a checklist to use during delivery. I had unrealistic expectations that my X would be PERFECT because it costs $100,000. People, there is no such thing as perfect. If those are your expectations going into delivery, you will be disappointed. I am not totally giving Tesla a pass b/c they are only a 10 year old company, but to expect the same fit and finish as a 100+ year old company is not fair. I agree they still have some work to do and can certainly improve but I knew what I was getting myself into when I signed on to be the part of growing a company and changing the future of cars and emissions. I write this as I have to drive 300 miles back to the SC to get some of these issues resolved. It's not ideal, but not it's life shattering either.
Here's my point...does Tesla have room for improvement on fit and finish? Yes. Are there bugs with a rolling computer? Absolutely! I would ask people to stop and think about their expectations. There are a few rare examples where there were so many items Tesla bought the car back. How many cars have you purchased where you had a checklist ready to pick apart every inch of the car? The irony is I sell million dollar homes and tell Buyers all the time the home will never be perfect. Yet I expected my X to be perfect. Is that fair?
I have had my 75D for a month now and I can't express how happy I am I took delivery. This car is like something that was sent from the future. The technology, acceleration, and features in this car makes my wife's 2018 Volvo XC90 feel like a '76 Ford Pinto.
After some time to reflect, I must admit I wasn't fair to Tesla upon delivery. Like most buyers, I scoured the forums prior to delivery and was on guard when the delivery day finally came. I scrutinized my X like no other car I have ever purchased. Hell, I had a Model X Delivery Checklist in hand to pick apart the car. I previously had a $70,000 pick-up truck that I never once looked for paint defects or misaligned panels, nor did I have a checklist to use during delivery. I had unrealistic expectations that my X would be PERFECT because it costs $100,000. People, there is no such thing as perfect. If those are your expectations going into delivery, you will be disappointed. I am not totally giving Tesla a pass b/c they are only a 10 year old company, but to expect the same fit and finish as a 100+ year old company is not fair. I agree they still have some work to do and can certainly improve but I knew what I was getting myself into when I signed on to be the part of growing a company and changing the future of cars and emissions. I write this as I have to drive 300 miles back to the SC to get some of these issues resolved. It's not ideal, but not it's life shattering either.
Here's my point...does Tesla have room for improvement on fit and finish? Yes. Are there bugs with a rolling computer? Absolutely! I would ask people to stop and think about their expectations. There are a few rare examples where there were so many items Tesla bought the car back. How many cars have you purchased where you had a checklist ready to pick apart every inch of the car? The irony is I sell million dollar homes and tell Buyers all the time the home will never be perfect. Yet I expected my X to be perfect. Is that fair?