I have a 2016 Model X 60D and with the recent tesla account site update they removed the upgrade option for my vehicle.
It's very frustrating that they have made it super difficult to reach support to find answers.
I was at the service center and asked them about the upgrade and they are now saying that my car has a 60kwh battery and it's not upgradable. Only option is to change the battery and that's not available at this time.
This is the most weird explanation from the service center. Upgrade option was available for me until 2 weeks ago when they changed their site.
Is anyone else running into the same issue?
It's very frustrating that they have made it super difficult to reach support to find answers.
I was at the service center and asked them about the upgrade and they are now saying that my car has a 60kwh battery and it's not upgradable. Only option is to change the battery and that's not available at this time.
This is the most weird explanation from the service center. Upgrade option was available for me until 2 weeks ago when they changed their site.
Is anyone else running into the same issue?