gregincal
Active Member
One aspect of using a phone that I find disturbing: if you lose your phone or it is stolen, you have to call Tesla to get it removed from the app.
But you don't have a phone...
You can disable phone access in the car.
You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
One aspect of using a phone that I find disturbing: if you lose your phone or it is stolen, you have to call Tesla to get it removed from the app.
But you don't have a phone...
I would pay extra for a key fob (also easily open the front trunk). I know it will never happen, but the phone issue is big enough for my wife to not want to drive the Model 3 anymore. :-/ She feels unsafe in a parking lot, she gets rained on longer than needed, and it is just annoying. I get her frustration.
Ideally the phone Bluetooth issues get resolved with a SW update, but for now...it is a real problem that needs to get addressed. She just wants to easily get in the car and drive away. That isn't too much to ask. Hopefully this gets resolved soon.
I have a separate issue with a fan noise that I still haven't received a response in a few days from [email protected]. I will bring this BT phone issue up with them as soon as I hear back on the external fan noise issue.Are you letting Tesla know this? Maybe through the escalation process... (My preference is for them to offer an option fob.)
We have had the Model 3 for a month. I love it (my phone works), but my wife is annoyed with her phone not getting recognized and the car not responding to her phone to unlock the car. I have tried to debug her phone, but the best I can do is reboot her phone for the car to see it. I have tried repairing the phone with the keycard, clearing her phone's cache, clearing her BT settings, but after a while the phone isn't recognized.
When Her Phone Isn't Recognized:
1) Car doesn't respond as she walks up
2) Dig out her phone from her purse
3) Unlock phone
4) Find and open Tesla app
5) Wait for Tesla app to connect to car
6) Press the unlock button in app
7) Press the remote drive button in app
or
1) Car doesn't respond as she walks up
2) Search for key card in her purse
3) Tap card against B pillar
4) Put key card in cupholder to start the car
I would pay extra for a key fob (also easily open the front trunk). I know it will never happen, but the phone issue is big enough for my wife to not want to drive the Model 3 anymore. :-/ She feels unsafe in a parking lot, she gets rained on longer than needed, and it is just annoying. I get her frustration.
Ideally the phone Bluetooth issues get resolved with a SW update, but for now...it is a real problem that needs to get addressed. She just wants to easily get in the car and drive away. That isn't too much to ask. Hopefully this gets resolved soon.
We have had the Model 3 for a month. I love it (my phone works), but my wife is annoyed with her phone not getting recognized and the car not responding to her phone to unlock the car. ...
Tonight was the first time I had to dig into my purse, unlock my phone, go into the app and push “unlock” to get in my car. Annoying in a dark parking lot with hubby waiting impatiently to get in. Would have rather just grabbed a fob and double clicked.
Hopefully that doesn’t happen too often with all the various ways phones can have issues.
My wife won't drive it anymore either. She doesn't care for the key card (who does?) and the phone as key is too sketchy for her. Oh well. It's a pain but overall still a fun car to drive once it lets you in.the phone issue is big enough for my wife to not want to drive the Model 3 anymore.
Hot iron the Model S fob or melt the key card into a shape of Model 3. Bet they are close to the same bulk.What's taking longer is getting used to not having a bulge in my front pocket when walking about away from home.
I’m sure Tesla is well aware that this is a problem. They pay attention to this forum. Maybe they will surprise us with a fob, but I doubt it.Are you letting Tesla know this? Maybe through the escalation process... (My preference is for them to offer an option fob.)
I have the Google Pixel 2 XL (8.1.0 - build: OPM1.171019.018)For the record, what phones do you two have?
Some additional data points:If when you launch the app on your wife’s phone it connects and works, the problem probably is that it isn’t running in the background prior to that. Apps will get quit due to memory pressure and if it isn’t running when you approach the car it won’t unlock. Or does the app not show it’s connecting as a key when you run it (you have to do remote unlock)?
It should work through your wallet, but it still needs to be touched (or very close) to the B-pillar. Once inside, it needs to be touched to the center console behind the cupholders. Again, it should work through your wallet, but won't work with it still in your pocket.Am I correct that you have to pull the card out and touch it to the B pillar and set in a certain spot and you can't leave it in your butt pocket and enter and operate the car?
It should work through your wallet, but it still needs to be touched (or very close) to the B-pillar. Once inside, it needs to be touched to the center console behind the cupholders. Again, it should work through your wallet, but won't work with it still in your pocket.
That is my understanding too. In my opinion, this is the biggest fail on the part of Tesla - bigger than ride quality, Al Cantara, size of rear view mirror, etc. Tesla better get this fixed and fast. Toyota has had the SKS fob system for years. Small fob never leaves your pocket, purse, or hanging as a nose ring. Touch the door handle when leaving and it locks. Touch the door handle as you walk up and it unlocks (trunk too).It should work through your wallet, but it still needs to be touched (or very close) to the B-pillar. Once inside, it needs to be touched to the center console behind the cupholders. Again, it should work through your wallet, but won't work with it still in your pocket.