Pulled the trigger on a 2017 100D model x on 8/12. Red exteriors with ultra white interiors - a pretty rare combination I am looking for, especially since it's available in Fremont where I can just drive over in 30 min to pick up.
So far, the reservation experience is pretty terrible. Trade-in valuation promised within 24 hours, got back only after 48+hrs. Valuation on my bmw 5 series is crap and seriously low-ball as well (30% less than kbb trade-in), but I'll just take the hit of a few grand to save the trouble. Communications is almost non-existent. Had a single call with sales advisor who just told me to keep waiting, with later calls directed to voice mail. No replies on email at all. Oh well, now just waiting on a delivery date, hoped it could have been faster since the car is literally just 10-20 miles away.
So far, the reservation experience is pretty terrible. Trade-in valuation promised within 24 hours, got back only after 48+hrs. Valuation on my bmw 5 series is crap and seriously low-ball as well (30% less than kbb trade-in), but I'll just take the hit of a few grand to save the trouble. Communications is almost non-existent. Had a single call with sales advisor who just told me to keep waiting, with later calls directed to voice mail. No replies on email at all. Oh well, now just waiting on a delivery date, hoped it could have been faster since the car is literally just 10-20 miles away.