I have seen so many horror stories on here about deliveries, I thought I’d share a positive experience.
I placed an order for a used 2016.5 model S 90D on 12/22. In a few hours I was contacted by my delivery assistant. This person was amazing throughout the whole process. Answered calls, returned texts immediately, etc. the car was shipped from NY to Chicago with an initial ETA of 1/2. Got a call on 12/28 that the car had arrived and set an appointment for 12/31 to take delivery.
When I arrived, the car was cleaned, charged, and a sales associate let me inspect the outside and inside before even mentioning payment (brought a cashiers check) or signing anything. There were two small issues, a cracked mirror cap and the corner of a door panel was loose. They fixed the door panel on the spot, and put the mirror on a due bill and will be taken care of next week.
Drove the car from Chicago to Madison and it performs marvelously.
Just wanted to post a positive story about buying a used car from Tesla. I was almost scared out of it from reading this forum, but glad I went through with it! Happy new year!
I placed an order for a used 2016.5 model S 90D on 12/22. In a few hours I was contacted by my delivery assistant. This person was amazing throughout the whole process. Answered calls, returned texts immediately, etc. the car was shipped from NY to Chicago with an initial ETA of 1/2. Got a call on 12/28 that the car had arrived and set an appointment for 12/31 to take delivery.
When I arrived, the car was cleaned, charged, and a sales associate let me inspect the outside and inside before even mentioning payment (brought a cashiers check) or signing anything. There were two small issues, a cracked mirror cap and the corner of a door panel was loose. They fixed the door panel on the spot, and put the mirror on a due bill and will be taken care of next week.
Drove the car from Chicago to Madison and it performs marvelously.
Just wanted to post a positive story about buying a used car from Tesla. I was almost scared out of it from reading this forum, but glad I went through with it! Happy new year!