My glove box keeps falling open while driving. The first time I thought i had accidentally hit the button, second time I thought I hadn't closed it properly....now it won't stay closed more than a minute while driving. It appears the latches aren't engaging properly
Anyone else have this issue? Do you know how Telsa fixes it? (I'm assuming replacement of the latches). Unfortunately, I can't get any support, 3 phone calls last Thursday and was told a mobile specialist would call me back to schedule an appointment - that never happened. Tesla sent me a satisfaction survey somehow thinking it was resolved. I called again today and have been waiting 4 hours for a callback.
It could be worse, the car could be incapacitated, but it's still annoying & embarrassing with passengers.
Anyone else have this issue? Do you know how Telsa fixes it? (I'm assuming replacement of the latches). Unfortunately, I can't get any support, 3 phone calls last Thursday and was told a mobile specialist would call me back to schedule an appointment - that never happened. Tesla sent me a satisfaction survey somehow thinking it was resolved. I called again today and have been waiting 4 hours for a callback.
It could be worse, the car could be incapacitated, but it's still annoying & embarrassing with passengers.