I am currently in a mid size (~250k people) midwest city. I wanted to get windows tinted, and maybe get some PPF.
Decided on XPEL XR Plus Window Tint, and there are 4 shops in town that are certified XPEL dealers. Got quotes from all 4, and went with this particular shop because they tied for cheapest price, and had the best reviews.
Owner's wife answers phones and there is a bit of a language barrier but she told me they have 35% Plus, but do not carry 30%. I wanted 30% but 35% close enough, fine. Scheduled an appt.
Went in yesterday morning at 10am for appt. One of the installers comes out to greet me and he's asking me what I want and he says they don't carry 35%, only 30%. I thought weird, but okay. Told installer I'm interested in learning more about PPF. Owner comes out and quotes a low price for a "Bikini PPF" of the bumper, part of hood and fenders, and side mirrors and door edges. I agree. Then owner says he can have it done same day, and I think "how could he have 4 doors, rear hatch, windshield, and PPF done today?" but I think okay maybe he has multiple installers. I tell him to keep it overnight so he doesn't have to rush it.
Went with 70% XR Plus Windshield, Rear Doors, Rear Hatch and 30% XR Plus Front Two Doors plus the Bikini PPF in XPEL Ultimate Plus.
Did some more research yesterday afternoon and learn that most of the better PPF installers "wrap the edges." I called owner, and he had no idea what I was talking about. He kept thinking I was asking about the door edges. Had to explain it to him, and he said they would wrap the hood. So now I am a little nervous.
Go in today to pick up car around noon. Right when I see the car I notice the film seems more grey/black than a blue-ish hue. The samples they have up on the wall, as well as reports here in the forum say that XR Plus is more blue than grey/black. Went over to their wall of film (attached pic) and notice they have a TON of CS and XR Black, but not a single box of XR Plus anywhere. Also notice edges are not wrapped, and PPF from panel to panel doesn't match, and there are small circular holes in the film at the edges. Also PPF lines are not straight or consistent, and on the rear view mirrors, it only goes on one side and doesn't wrap around to the side facing the car.
I ask owner about the XR Plus and he claims it's so expensive they don't keep boxes of it, and only have it hanging up on the rolls on the wall (which are all labeled "Ceramic"). He could tell I was hesitant, but claims I did get XR Plus, and that that is how PPF is installed and how it is supposed to look. Fine.
Go to pay and receipt says "ceramic tint" with no brand or product type. I ask the wife (who is also checking me out) and she does change receipt to say XPEL XR Plus.
Did I get scammed, or am I being a Karen? Help.
Decided on XPEL XR Plus Window Tint, and there are 4 shops in town that are certified XPEL dealers. Got quotes from all 4, and went with this particular shop because they tied for cheapest price, and had the best reviews.
Owner's wife answers phones and there is a bit of a language barrier but she told me they have 35% Plus, but do not carry 30%. I wanted 30% but 35% close enough, fine. Scheduled an appt.
Went in yesterday morning at 10am for appt. One of the installers comes out to greet me and he's asking me what I want and he says they don't carry 35%, only 30%. I thought weird, but okay. Told installer I'm interested in learning more about PPF. Owner comes out and quotes a low price for a "Bikini PPF" of the bumper, part of hood and fenders, and side mirrors and door edges. I agree. Then owner says he can have it done same day, and I think "how could he have 4 doors, rear hatch, windshield, and PPF done today?" but I think okay maybe he has multiple installers. I tell him to keep it overnight so he doesn't have to rush it.
Went with 70% XR Plus Windshield, Rear Doors, Rear Hatch and 30% XR Plus Front Two Doors plus the Bikini PPF in XPEL Ultimate Plus.
Did some more research yesterday afternoon and learn that most of the better PPF installers "wrap the edges." I called owner, and he had no idea what I was talking about. He kept thinking I was asking about the door edges. Had to explain it to him, and he said they would wrap the hood. So now I am a little nervous.
Go in today to pick up car around noon. Right when I see the car I notice the film seems more grey/black than a blue-ish hue. The samples they have up on the wall, as well as reports here in the forum say that XR Plus is more blue than grey/black. Went over to their wall of film (attached pic) and notice they have a TON of CS and XR Black, but not a single box of XR Plus anywhere. Also notice edges are not wrapped, and PPF from panel to panel doesn't match, and there are small circular holes in the film at the edges. Also PPF lines are not straight or consistent, and on the rear view mirrors, it only goes on one side and doesn't wrap around to the side facing the car.
I ask owner about the XR Plus and he claims it's so expensive they don't keep boxes of it, and only have it hanging up on the rolls on the wall (which are all labeled "Ceramic"). He could tell I was hesitant, but claims I did get XR Plus, and that that is how PPF is installed and how it is supposed to look. Fine.
Go to pay and receipt says "ceramic tint" with no brand or product type. I ask the wife (who is also checking me out) and she does change receipt to say XPEL XR Plus.
Did I get scammed, or am I being a Karen? Help.
