fholbert
Active Member
Maybe I’m a ass, but if a dealer did that to me they would be begging me to stop with the negative internet feed back.We live 110 miles from the tesla dealer where we had to pick up the car, they knew the distance we had to drive to get to our home address, but still, the car was delivered with only 30% SOT.
I had the misfortune of landing my plane at an airport in CO a few minutes before Oprah landed. The Jet Center normally brings the rental car to the plane but 100% of thier resources were making sure Oprah was taken care of. Long story short, I spent almost an hour trying to get my rental car followed by ramp access to unload my plane.
I was so mad I went back to the counter and told them what I thought of thier lack of service. The counter person asked if I’d like to speak with the manager. I said no, I’d report my experence to AirNav (Yelp for pilots).
It was a Sunday, but the owner was called at home and arrived before I got out of there. Free shirts, free hats and 25% off my $200 fuel purchase. My airplane was moved to a hanger and stored for free. Four days later I departed, a golf cart took us to the plane and stood buy until we taxied out.
No business wants negative feedback on the internet.