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When I gave the VIN to the Personal insurance. They told me that my model S is not equipped with authorised immobiliser, and my deductible would be at least $5000.
Only possibility I can think of is as the car is not yet in Canada, so they don't have access to exact details. I will try again after getting the delivery.
I am now scared about the immobilizer fiasco. DS said that they will not testify that the car is Canadian compliant. The insurance company is standing by their wording, that my car is not insurable. Unless this issue gets sorted out, I will not take the delivery.
I got soft delivery date for next week. When I gave the VIN to the Personal insurance. They told me that my model S is not equipped with authorised immobiliser, and my deductible would be at least $5000. My previous Nissan Leaf had $500 deductible. Also their rates were $25/mth. higher than what I was quoted before ordering the car.
Well, if the DS will not attest to the fact that the car is legal in Canada, I'm not sure I'd accept delivery either.
I fired a email to my sales, DS and Insurance. Nobody from tesla replied. Insurance company promptly confirmed that VCC immobilizer in my car is not approved and may be issue in future. So now Tesla got to resolve it.
Damn, so much wait, and preparation and finally hit the wall.
Forwarded the correspondence to NASales. Dont know who else I can escalate to. As you said DS is clueless.Your DS is uninformed. Escalate it.
Forwarded the correspondence to NASales. Dont know who else I can escalate to. As you said DS is clueless.