thecasualplaya
Member
Their business model relies on you needing them to sell you a Tesla, more than they need you to buy one, if that makes sense. Like it's been said here before.. it's like we are supposed to feel lucky that they even allow us to buy their cars!Anybody get another final invoice email from Tesla? Sick of their price variations etcs. They're honestly the most incompetent company I've ever experienced!
In all seriousness though, they don't care - they are not a car dealership and the sales assistants don't make any commission. They also know that they will easily offload your cancelled order to someone else in a heartbeat, so there is little incentive providing a good customer experience.
Just my experience anyway.