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So if panel gaps are “within Tesla specs” they will not fix them
No they will not fix them. I just rejected a VIN today for that same reasonSo if panel gaps are “within Tesla specs” they will not fix them?
update!! I just returned from my delivery appointment. I had to reject my VIN today. I felt everyone at Tesla was lying to me. Via the App from the 510 telephone number I was told the born date was 2-3-23. While at the Delivery today my SA told me the born date was 1-30-23. VIN was assigned to me 2-16-23 @3 pm. The paint was terrible swirls on the clear coat unexceptable. deep Scratches into the paint itself on the tail gate left of the license plate. excess paint drip on the quarter panel above the headlights. The door jams had excessive gaps they claim were "within tolerance" When I asked what Tolerance was he refused to tell me claiming it was Tesla Policy not to reveal the tolerance measurement. Gaps where on both front passenger and driver doors. I was concern about possible cabin noise due to the large caps. So I asked to be able to test drive to listen for cabin noise. They refused. So I asked if I drive my car home and I find the gaps are causing unexceptable cabin noise and he told me " Be advised Mr Davila that cabin noise is not covered under warranty" I asked the tech to allow me to use his tool he was measuring the gap with so I could see the and measure the gap myself and he refused to lend it to me stating Tesla Policy not to allow a customer to use the tool. I refused delivery. After I refused they told me I would be placed back in the queve and would get my next vin in June if not later. I am an owner of three other Tesla and have purchased at least 5 tesla's since 2016 and never have I been treated like this with such distain.question: How many vehicles does Austin produce in a day?
I was assigned a VIN on Thursday PA0626XX I Read this morning one of the members got assigned a VIN PA077XXX my math tells me thats around 14,314 difference in sequence My vehicle comes with 15 miles on the odometer. This concerns me that my assigned Model Y was possibly a reject unless Austin really does produce this many vehicles within two or so days.
My delivery appointment is today at 12 noon. Any and all input would be appreciated.
Sorry to hear your experience and kudos on holding on your ground. For people like myself who is first time Tesla buyer, it calls some courage to decline a VIN. Glad to read an experienced veteran's story.update!! I just returned from my delivery appointment. I had to reject my VIN today. I felt everyone at Tesla was lying to me. Via the App from the 510 telephone number I was told the born date was 2-3-23. While at the Delivery today my SA told me the born date was 1-30-23. VIN was assigned to me 2-16-23 @3 pm. The paint was terrible swirls on the clear coat unexceptable. deep Scratches into the paint itself on the tail gate left of the license plate. excess paint drip on the quarter panel above the headlights. The door jams had excessive gaps they claim were "within tolerance" When I asked what Tolerance was he refused to tell me claiming it was Tesla Policy not to reveal the tolerance measurement. Gaps where on both front passenger and driver doors. I was concern about possible cabin noise due to the large caps. So I asked to be able to test drive to listen for cabin noise. They refused. So I asked if I drive my car home and I find the gaps are causing unexceptable cabin noise and he told me " Be advised Mr Davila that cabin noise is not covered under warranty" I asked the tech to allow me to use his tool he was measuring the gap with so I could see the and measure the gap myself and he refused to lend it to me stating Tesla Policy not to allow a customer to use the tool. I refused delivery. After I refused they told me I would be placed back in the queve and would get my next vin in June if not later. I am an owner of three other Tesla and have purchased at least 5 tesla's since 2016 and never have I been treated like this with such distain.
I took delivery of my car on 2/19. I have a similar issue. When I fold down the rear seats (the 2/3 portion), I can hear something rattling. Sounds like a bolt or two. Already submitted a service request to get it addressed but the earliest date I could get at a nearby service center was 3/6.I'm glad they fixed the loose bolts but having multiple bolts under the car is a major QC fail...View attachment 909707
Unfortunately you can't reject the car once your open the doors. So you don't really get to find out until it's already yours.I took delivery of my car on 2/19. I have a similar issue. When I fold down the rear seats (the 2/3 portion), I can hear something rattling. Sounds like a bolt or two. Already submitted a service request to get it addressed but the earliest date I could get at a nearby service center was 3/6.
For those of you in SoCal who only get the option to have the car delivered to you, fight it as best you can and opt to pick up the car for delivery.
I think this depends on the service center. I picked mine up in Irvine, CA and was allowed to check out the interior before finalizing the transaction. This was on a pretty busy Saturday morning too.Unfortunately you can't reject the car once your open the doors. So you don't really get to find out until it's already yours.
I'm picking mine up later today.Any PA07s delivered yet?
let us (ME) know how it went...I'm picking mine up later today.
There was one panel gap on the drivers side door that I took issue with. One of the fenders was missing a clip - that was installed at delivery. Beyond that, there is a minor issue with the headliner peeling away, and it didn't look like they washed the car very well.let us (ME) know how it went...
Im sitting here feenin for my PA07 updates rn.
Wow...that car looks like someone took sandpaper to every surface in it? I think this type of thing is happening at the individual service centers when they remove the protective films and "prep" the car. I don't think this happens at the factory.Driver door interior trim has scratches that can most likely be buffed out
View attachment 910262
Tiny paint chip along the driver's door
View attachment 910263
Misaligned rubber trim along the rear window (passenger side)
View attachment 910264
The trunk's gap along the driver's side is slightly wider than the gap along the passenger's side. But I'm sure Tesla will tell me it's "within spec".
Took the car out for a spin both locally and on the freeway. No issues with the ride and no discernible cabin/vehicle noises that were out of the ordinary. It's going to rain this week in SoCal so that'll be another good test. All in all, the car is fine and my hope is that Tesla will resolve all, if not most, of the minor-to-moderate issues identified. The earliest appointment I was able to book at a nearby service center is March 6 (sigh). I'm going to get the windows tinted before then. Hopefully that doesn't disqualify me from the "100-mile guarantee". After that, I plan to get it detailed, have a paint correction done, then apply a ceramic coating. Sorry for the long, multiple post!
Haha, seriously. All the interior scratches were a surprise and I agree it must have happened when they prepped the car. I'm going to inquire about it at my appointment. This was an Austin VIN. Part of the PA066* batch. Order date was 1/14.Wow...that car looks like someone took sandpaper to every surface in it? I think this type of thing is happening at the individual service centers when they remove the protective films and "prep" the car. I don't think this happens at the factory.
I'd be okay with the external pain marring as I'd do paint correction anyways but with all the other stuff going on I don't know if I would have accepted that car. Hopefully it all works out and Tesla fixes it.
The 100 mile thing will still apply as it is only once you book the appointment and enter the issues into the app. Doesn't matter if you have driven it more before they schedule you in.
Was this an Austin VIN?