Today I got in my car, which unlocked with the card key since I was not taking my phone with me (I often do this) but the screen remained blank and when I set my card key on the reader and stepped on the brake pedal, the pedal would not go down and nothing happened. The door would not open the normal way. I had to use the alternative latch to open the door to get out. I ran upstairs and got my phone and opened the app, which informed me that the 12-v. battery needed replacing and I should schedule service.
I scheduled service via the app.
Meanwhile I have no car.
There was no advance warning, such as "12-v battery weak, needs replacement." I was on my way to my Pilates class, so I missed my class. I could have taken a Lyft if I'd known the car wasn't going to work, but as I said, there was no warning. I'm rather upset. I think the app said they'd get back to me within two days (?) to schedule service. I guess that 5 or 6 years is a good run for a 12-v battery, but with all the fancy computing power in this car, you'd think it could have given me some warning.
This is the first issue I've had with my car.
I scheduled service via the app.
Meanwhile I have no car.
There was no advance warning, such as "12-v battery weak, needs replacement." I was on my way to my Pilates class, so I missed my class. I could have taken a Lyft if I'd known the car wasn't going to work, but as I said, there was no warning. I'm rather upset. I think the app said they'd get back to me within two days (?) to schedule service. I guess that 5 or 6 years is a good run for a 12-v battery, but with all the fancy computing power in this car, you'd think it could have given me some warning.
This is the first issue I've had with my car.