When I got my Tesla, they gave me the wrong rear wheels. I was promised 265 on the rear, which was the only reason I ordered the 21" wheels. After a **** load of crap from Tesla and taking 2 months for them to arrive, I finally got to take my car in today.
(Valet service pickup or car return is not available. Can't even offer me a lift to the MTR station)
Guess what, it takes 2 days for them to swap out 4 wheels!!! (2 front rims get reused, but will get Michelin tires mounted on them. The rear wheels are completely replaced with the 265 width rims).
Seriously, I'm no mechanic, but I've seen tires replaced before. I'm pretty sure I could do it in 2 hours myself. I even told the service manager this and asked if I can do it myself using their equipment.
The service manager said it takes 2 days because the car computer needs to reset itself. The TPMS needs to register the new rim size. Did he lie to me? A change in wheel width requires a 2 day computer adjustment?
The car takes less time to build at the factory.
Tesla HK service, get your **** together...
(Valet service pickup or car return is not available. Can't even offer me a lift to the MTR station)
Guess what, it takes 2 days for them to swap out 4 wheels!!! (2 front rims get reused, but will get Michelin tires mounted on them. The rear wheels are completely replaced with the 265 width rims).
Seriously, I'm no mechanic, but I've seen tires replaced before. I'm pretty sure I could do it in 2 hours myself. I even told the service manager this and asked if I can do it myself using their equipment.
The service manager said it takes 2 days because the car computer needs to reset itself. The TPMS needs to register the new rim size. Did he lie to me? A change in wheel width requires a 2 day computer adjustment?
The car takes less time to build at the factory.
Tesla HK service, get your **** together...