I know this may not be the right place, but still hoping another Tesla owner may help me out as it is likely to take some more days before Tesla (in Europe) can help me out.
I took delivery of Roadster Sport 2.5 this week. The vehicle was charged. When afterwards I tried charging in Standard mode, I always get a message on the touchscreen "Charging Error #381". Likewise in Performance and in Range mode. When I use "Storage" I don't get an error message, but the system indicates "Charging Done" and is thus not charging, whilst the battery is only 50% charged.
Sounds familiar to anyone?
For the moment I'm only using the mobile connector (16A) on standard Belgian electricity plug.
PS: Pretty sad to have issues just after delivery, but the cause may also be at my installation (although I also tested on another plug elsewhere) -- Am trying to get technical support from Tesla since yesterday, but it is an endless chain of "this person will call you back". They are very kind, but not very helpful so far.
I took delivery of Roadster Sport 2.5 this week. The vehicle was charged. When afterwards I tried charging in Standard mode, I always get a message on the touchscreen "Charging Error #381". Likewise in Performance and in Range mode. When I use "Storage" I don't get an error message, but the system indicates "Charging Done" and is thus not charging, whilst the battery is only 50% charged.
Sounds familiar to anyone?
For the moment I'm only using the mobile connector (16A) on standard Belgian electricity plug.
PS: Pretty sad to have issues just after delivery, but the cause may also be at my installation (although I also tested on another plug elsewhere) -- Am trying to get technical support from Tesla since yesterday, but it is an endless chain of "this person will call you back". They are very kind, but not very helpful so far.