Powered boot strut failed

[doggy1]

This morning, my boot failed to open. I found the powered strut was disconnected at the top end and on closer examination, the part of the strut that fits over the knuckle-ball on the boot lid is cracked and splayed out.

I've booked mobile service (A Wonderful scheme!) for next week so we'll see how things go.

Less than 3yrs old and the boot gets opened 3-4 times per week on average.

Haven't seen many or any other reports of this sort of failure so perhaps this is a rare one off?

 

[doggy1]

Luke of mobile service came punctually today and changed out the broken strut/motor. In four years he's only had one other, which also cracked the roof when it went, so I'm glad I didn't experience that.

He's now servicing the Newcastle area which is good for folks up there and other places North of Sydney.

Another "thumbs up" for Tesla Mobile Service.

 

[meloccom]

My powered strut failed under warranty at about year 2.
So it does happen occasionally. New one at about 6 years later is rock solid.

 

[doggy1]

Yep, "occasional" seems to be about right. I'm pleased to hear your replacement is still good at 6yrs.

As an aside, his service vehicle (Model S) has been converted to two seater and absolutely full of tools and parts. Very neat built in trays etc. Must be SO much better than driving around in a van.