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So it's something they've gradually dialed back, presumably because they feel confident in better build quality and QC.
Think this is something mobile rangers can handle, or do I need to drive another 150 miles to get to my service center? Did anyone request service for this via the app?
I’m gonna go out on a limb and guess that you’re a drummer? Did the rattle sound like flamadiddles?
Well they said in that invoice that if it was deemed a warranty issue they would zero out the charge. Missing a clip (without it looking like road damage caused it) would certainly fall under warranty issue (defect in craftsmanship). If Tesla deemed these seat belt adjusters were not manufactured correctly then they could issue a service bulletin and this would always be considered warranty work.
I took my 3 week old Model 3 (1200 miles) to the Alpharetta, GA service center today for a rattle in the driver's side door. They fixed it for free. I was not given an invoice ahead of time - just one after service was complete with a total owed of $0. The process was easy - the service tech took a short test drive with me -- identified and then fixed the rattle -- then did another test drive with me to validate. I was in and out in under an hour. Great service
Yet I have 5k on mine and they fixed my rattle for free.
Maybe you should update your thread title to be more accurate
Did you happen to ask what the fix was? If there is a new part that is designed slightly different, or if they just apply some felt or something to the old part? Or do they just swap like for like and 50 miles later the “new” part could start to rattle?
I've never seen this locally here in Houston. Even last time at 35,000 miles in they were up for fixing noise, although that was part of another visit. They've even sent out a Ranger once just for noise. And one time I had the vehicle in for a different reason and mentioned a noise, they took it out to fix it and then and found an entirely different noise which they also fixed (on the rear passenger shock).Well, on the recommendation of someone here (name withheld cause it doesn't matter as they were only trying to help) I decided to call and get the seat belt rattle serviced. Appointment is for tomorrow and I received this work order moments ago.
LMFAO.....Needless to say, I didn't sign it and cancelled the appointment. I'll figure something out myself.
Just a little disappointing and surprised something as simple as this wouldn't be covered on a vehicle with 2,000 miles on it.
Have some examples of those "many manufacturers"? For Nissans (well, my 3 year/36K warranty ran out in mid-2016), rattles, buzzes and squeaks were definitely covered under the 3 year/36K. Ditto for Toyotas, but the basic warranty on my former Toyota ran out in 2009.Based on conversation with Service manager a while ago, rattles are covered for the first year (1 year from purchase date). Many manufacturers recently changed their policy on rattles to 1 year only. Rattles are not covered under bumper to bumper typical 3-4-5 year warranty. As far as I know premium brands like BMW, Lexus etc, they do cover rattles for 4 years..
As I mentioned earlier I got the run-around on this from the last, and I mean in multiple ways, Chevy dealer I bought a new vehicle from. "Rattles aren't covered under warranty", word for word. Which is all kinds of BS but you'll run into this claim and have to fight it.So the warranty isn’t bumper to bumper?
Every other new car I've ever owned, even a $19,000 PT Cruiser, had a bumper to bumper warranty that covered pretty much anything for the first 3-4 years. Are you saying that’s not the case with Tesla?
i think you are making a case for ...each SC is different..that is life, i guessI took my 3 week old Model 3 (1200 miles) to the Alpharetta, GA service center today for a rattle in the driver's side door. They fixed it for free. I was not given an invoice ahead of time - just one after service was complete with a total owed of $0. The process was easy - the service tech took a short test drive with me -- identified and then fixed the rattle -- then did another test drive with me to validate. I was in and out in under an hour. Great service