In my opinion, Tesla, while doing it's end-of-quarter push, caused a lot of inconvenience to customers.
#1. I was given an appointment for Model Y on 30th June at Marina Del Ray, Los Angeles area. The car arrived at the receiving facility at around 3 p.m. The delivery center had overbooked deliveries. There was a long line to check in,and the line was as if someone was trying to enter a grocery store. The parking lot was a fish market. Appointment times were not kept. Several people have to wait long hours to get delivery. I was not happy with the treatment and left the facility, did not contribute to end of quarter figures. Definitely not a way to treat customers. Called my contact at the delivery center on 1st July and insisted on taking delivery. The delivery center was a ghost town with bare minimal skeleton staff. Contactless delivery performed. I am unsure why we were taken for a ride just because Tesla and its delivery center had "end-of-quarter" push. Not a good treatment to several customers. I bought a Camry 10 years ago from a dealership in PA state, the whole process was smooth, I was even in touch with my sales agent for years after the sale, used to drop him an email saying hello.
#2. Also Tesla referral code did not work on Model Y at time of booking, and the code could be retrospectively applied to booking. It's about $80 value so okay to let go
#3. QC was horrible. I had a bad scratch on left rear window, Tesla repair shop has said they will replace the window. However, I was very upset as the door will have to be taken apart and work quality in factory can never be same as that in a repair shop. Also, the left front and rear door is mis-aligned at several places, the left side of rear bumper is mis-aligned, right small window and its trim is mis-aligned, trim is mis-aligned at the back, rear lights are mis-aligned, trunk does not always close automatically. I was told they can re-align some of parts (not all, as some fall under "specifications") and the rear trunk can be adjusted but it will have more "gap" near its hinge at the top where it meets the rear glass. So in short, you can choose what area you want to see aligned, and the other end will get out of alignment. Also, they cannot give a loaner car while in garage, only Uber credits, which will not be enough for me for my daily running. This is extremely sad, I did ponder several times to return the car as today is 5th day of ownership. Never has my car buying experience so bad. In case other brands catch up, I will most probably never buy a Tesla again.