Software bug? Recently used apps

[trintrax]

Something strange is happening on my profile(not my partners or any other profile).

The space for the “recently used apps” on the bottom bar is always black.
Even to the point that if I am using let’s say reverse camera I can’t close it anymore as the button in the used apps area at the bottom is missing.
The ones I have fixed as favourites are fine.
I have tried a reboot, didn’t help…

 

[spdpsba]

Something strange is happening on my profile(not my partners or any other profile).

The space for the “recently used apps” on the bottom bar is always black.
Even to the point that if I am using let’s say reverse camera I can’t close it anymore as the button in the used apps area at the bottom is missing.
The ones I have fixed as favourites are fine.
I have tried a reboot, didn’t help…

Doesn’t look like a software bug, picture can help. I would go ahead and raise a service request. The chances of a screen issue is on top of my list of problems. Sounds more like a hardware issue. Did the screen had a knock or crack anywhere? Look for it with your mobile phone torch light.

 

[MrBadger]

The chances of a screen issue is on top of my list of problems. Sounds more like a hardware issue. Did the screen had a knock or crack anywhere? Look for it with your mobile phone torch light.

Is the crack in the screen profile aware ?

 

[spdpsba]

screen profile aware ?

Wasn’t sure about the profile specific complaint? Unlcear whether they would have noticed it after a drive or at regular intervals like OP.

 

[trintrax]

Is the crack in the screen profile aware ?

I will send a screen shot of a black bottom bar in due cause.

 

[xreyuk]

Yes, I had this. Two button reboot cured it.

 

[trintrax]

Yes, I had this. Two button reboot cured it.

Good to hear. The first reboot didn’t help. Will try again.

 

[trintrax]

Rebooted again. Still the same problem.
And only on my profile and not my partners.

I am wondering if it might be a corrupt profile save on the Tesla server!?
Has anybody tried the reset profile function on their app??
Tempted to do that but wouldn’t want to loose all my settings.

 

[spdpsba]

Rebooted again. Still the same problem.
And only on my profile and not my partners.

I am wondering if it might be a corrupt profile save on the Tesla server!?
Has anybody tried the reset profile function on their app??
Tempted to do that but wouldn’t want to loose all my settings.

Instead of resetting it, you can create a new profile - just keep the same settings (seats, mirror and steering) and then go to create new profile and create a new profile. It will have the same profile setting as your default. Then save as the profile for the keys.

 

[trintrax]

I did a profile reset in the app. Needed to wait for it to re-connect to a new profile. Now it works.

Must have been a bug in the profile file….?