As a Leaf owner, I'm not satisfied with Nissan's EV customer policies. They haven't figured out ICEVs and EVs must be managed differently. Their biggest policy mistake has been not offering upgraded batteries for the first seven model years; these 300,000 first generation buyers are left with a car that will always be limited and as a result are worthless on the secondary market. These are nice solid cars with plenty of miles left; but, Nissan has turned them into 'throwaways' by only offering high priced, obsolete, low-density replacement batteries. I'm hoping Tesla has it more together and will treat us all better.