Easy google search that the fellow above already did.
Tesla President of Sales and Service Says Program To Allow Owners To Perform Own Repairs Is "In The Works"
Someone from MA, nice enough to explain here on TMC that Tesla took away access from him. I'm not going to bother searching that post for you Red Sage as you are already a subject matter expert in your own little world.
You are going to say a statement is not a promise but hey, you can always have the last say but not sure if everyone think you are correct just because another member didn't bother responding back to you.
The problem with the guys at InsideEVs is that they seem to have a problem with providing actual, real world, direct quotes of Tesla representatives for some reason. I believe I have queried them about it in times past. Essentially, if someone says something, even if it is on video, they don't really trust it if they were not there, and if one of their own reporters was not conducting the interview. So, quite a bit of the time, they will offer their own interpretation of a paraphrased statement of what someone at Tesla has said, without offering the full context of a complete quote or the text of the question that they were asked.
In this case, the article written a whole six months ago refers to a post somewhere on this site where an individual from Tesla apparently wrote that it was,
"...in the works..." or something to that effect, supposedly about a future Tesla program in the vein of
'Right to Repair'. This time at least, they included a link to that post, which we find here:
Thanks! I support Tesla, but I do not approve of some of their policies. I'm glad to see
@JonMc and Tesla stepped up and did the right thing here. Now if we can only get them to allow us to perform our own maintenance, which involves releasing service info and software as well as sell us parts. Also, If you purchase a salvage vehicle they will not sell you parts at all. This will have to change if Tesla hopes to become mass-market.
Just sent you a note on that -- in the works!
Just to give a bit of history... I believe it was at a TMC sponsored TesLive event in the first half of 2013 that someone in the audience asked Elon Musk if Tesla would be offering a Referral Program of any sort for Tesla owners who convinced others to buy their cars. If I remember correctly, there was no such plan in place at the time, but Elon noted it was worth considering, and that they would see what they could do to show their appreciation for such efforts. It was more than two years before the first Referral Program was unveiled in 2015.
With that in mind, a short post alluding vaguely to
'Right to Repair', without actually mentioning any specifics whatsoever does NOT in any way, shape, or form amount to a
'promise' at all. And, since those posts were made in January of this year, and Tesla is enormously busy battling the Great State of Michigan, its Regulators, & Elected Officials in Federal Court, while also attempting to expand their Tesla Store/Gallery and Service Center locations, and simultaneously expanding the Supercharger/Destination Charger network, and still establishing the roll out their first mass market vehicle in the form of the Model 3 -- they may well have been a bit busy over the course of the past SIX FRIGGIN' MONTHS and just haven't gotten to it yet. Be patient already, wouldja? If this happens before the end of 2019 you may consider yourself lucky. Damn.
Tesla has every right to
'fire' Customers. They've done it before. I don't blame them one bit. There comes a point where people make it clear by their own actions, and their own words, that they have no intention of being reasonable, professional, or in any way fair. They show that they have no interest in finding or accepting a solution. They just want to yell at people, waste their time, and if allowed to, cuss them out. Most often, it is by uttering the magic words,
"I'll never shop with you again!" that they cut ties with a company. That makes it easy -- all you have to do is take them at their word. There is nothing you can do to retain their patronage. Cool. We will settle this issue as we see fit, then close your account. Goodbye. [Yes. I have fired Customers before.
]
It's not about having
'the last say'. It is about saying the right thing. You don't have to believe me, but it's true.