Having chased down referrals posting in the past I can confirm it's a PIA to do referral post orde, but it's doable.
Which reminds me I have one that hasn't paid out.
[email protected] doesn't work anymore. Is there a new email?
Not that I have seen anyone post. I have only seen people say they get bounce backs, but there is still a tesla energy one so perhaps there is something somewhere.
They've made it clear that adding in a referral post order isn't acceptable, so if possible I'd like to just cancel and start over.
Specifically in my loot box app (which is where the referral codes live) is the following text regarding referral codes:
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"All Solar Roof and Solar Panel referral orders must be placed through an active referral link as the referral can not be added after the order. Solar Roof and solar panel referral awards are granted once the system receives permission to operate on the grid from your utility. The referral program and its terms are subject to change or end at any time and without notice.
Note: Orders of vehicle products are not eligible
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So, OP, I would "expect" that what they told you (that it cant be added after the order) is true, but tesla has also broken some of their own rules in the past, previously. I havent heard anything about a 5 day cooling off period, so I looked it up via google, and it looks like its 3 days in CA unless you are 65+, then you may have 5 days:
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to a 3-day cancellation period after signing a contract.
You have at least three business days to cancel your contract for any reason. You may cancel the contract by emailing, mailing, faxing, or delivering a notice to your solar provider by midnight of the third business day after you received a signed, dated copy of the contract. If you are 65 years of age or older, you have five days. Note that different rules may apply for contracts negotiated at a company’s place of business. If your solar provider refuses to cancel the contract, report them to the CSLB at 800-321-CSLB
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Tesla also states that orders are refundable, if eligible:
Learn more about Tesla solar panels and find answers to frequently asked questions on the solar ordering, design and installation experience.
www.tesla.com
Can I cancel my order?
You can cancel your order and request a full refund, if eligible, in your
Tesla Account. For additional information regarding refund eligibility, review your Energy Products Order Agreement.