What are you supposed to do if you cannot get response from Tesla Service after calling them out for horrible service? I didn't pull any punches but was also polite (I didnt tell them how stupid they are or anything). Now after four appointments - two with test drives, one with a tech and one with the service manager who both witnesses and acknowledged the issue - they tell me the issue I have is normal. I asked to be contacted by the manager and they wont call me. I have texted the service person I dealt with and tried to get someone to contact me through the app and nothing. I have been blackballed.