Rooster6655
Active Member
It is most definitely a manufacturing defect which was there at the time of purchase as their patch up job an general recall proves this, whether this is worth time/cost pursuing is another matter, I would be questioning as to whether there really is a need to replace the whole wiring loom unless some wires have been permanently damaged.So they won’t accept it as a warranty repair and don’t have any courtesy cars “due to high demand”.
And they’re over an hour away from me.
What a ballache.
I find if you try and escalate to the service manager they can sometimes be helpful or at least more experienced. I would expect they will pay for a taxi or uber one way at a minimum for you if you having to spend £1.6k!
For the current situation I would be questioning whether you can run in some sort of service mode which disables the alarm, I don't see why they can't download firmware to your car for this!