smcginnis
Travel in the time of Covid
As a continuation of my prior messages between Tesla “Customer Service” and me, I got the reciprocating referral no-answer runaround again. Don’t expect a hitch receiver.
Here Are the latest messages:
“You failed. Never got anyone who could answer the question.
[SMcGinnis]
On Apr 9, 2020, at 7:21 AM, CustomerSupport <[email protected]> wrote:
Hello [S...],
Thank you for contacting Tesla Support, we are glad we could assist. We have not heard from you for a few days. We have closed this request and no additional replies are needed.
We thank you for taking the time to allow us to address your concerns. If you have additional questions, please refer to our support page linked below that contains many great self-help resources. Thank you for your support in transitioning the world to sustainable energy.
Customer and Product Support | Tesla Support
Hello S****,
Unfortunately as previously stated, we do not have the information that you are requesting. I do not want to provide you with false or inaccurate information. Service would be the best to speak with regarding your question. If you do not wish to speak with them you may try reaching out to Sales. They have a chat feature on our website you can chat in to them here: Tesla Lending.
Best,
Jenny | Tesla Support“
Here Are the latest messages:
“You failed. Never got anyone who could answer the question.
[SMcGinnis]
On Apr 9, 2020, at 7:21 AM, CustomerSupport <[email protected]> wrote:
Hello [S...],
Thank you for contacting Tesla Support, we are glad we could assist. We have not heard from you for a few days. We have closed this request and no additional replies are needed.
We thank you for taking the time to allow us to address your concerns. If you have additional questions, please refer to our support page linked below that contains many great self-help resources. Thank you for your support in transitioning the world to sustainable energy.
Customer and Product Support | Tesla Support
Hello S****,
Unfortunately as previously stated, we do not have the information that you are requesting. I do not want to provide you with false or inaccurate information. Service would be the best to speak with regarding your question. If you do not wish to speak with them you may try reaching out to Sales. They have a chat feature on our website you can chat in to them here: Tesla Lending.
Best,
Jenny | Tesla Support“