Tesla's Tire Repair Policy

[Owner]

Really?

I had a nail in my tire yesterday.
Tesla refused to fix the tire but would sell me a new tire.
I had to have a local shop fix the tire.
Nail in the Tire | Tesla Owner

Tesla repaired a puncture in my 19-inch Goodyear last month for free.

 

[Panacea]

I had a small puncture in one of my 21 inch summer Contis. Had it plugged at a Shell station down the street from my house....no issues.

 

[markb1]

Really?

I had a nail in my tire yesterday.
Tesla refused to fix the tire but would sell me a new tire.
I had to have a local shop fix the tire.
Nail in the Tire | Tesla Owner

Really. I guess they've stopped offering this service. Or it's only available at some service centers.

 

[doc@tirerack]

One thing to bear in mind is that the tire's sidewall is subjected to quite a bit of stress if driven on at low pressure, and there is no real way to see any evidence of that stress (unless taken to the extreme where rubber particles are evident inside the tire) once the tire is off the wheel. For any vehicle that has the potential for high speed / high (cornering) load like the Teslas , its just safer to replace the tire than take a chance that the tire's structural integrity was compromised as a result of the low pressure. If we were just driving down the block for groceries on the weekend, it would not be as big of a concerned compared to the potential high speed demands of the car on a compromised tire.