I took my Model Y in for service yesterday and they had the car for the whole day. I was messaged at 8:30pm saying the car was done. When I picked the car up at 10:30pm, I inspected it before leaving. I noticed the two wheels on the right side of my car were curbed. My rim guards saved one of the wheels but not the other. There is red paint in the scratch on the wheel, and conveniently red paint lining the curb into the service center. They are denying it of course and saying they don't have any red curbs there, even though there clearly are. They also tried to say my photo was not taken at the time of pickup, when the metadata from the image on my phone shows that it was and that I was at the service center. I also made sure to park in the light in front of their security camera to inspect the car in case I found anything. They also left a random tool/part on the dashboard of my car.
Unfortunately, this isn't the first time I have had issues with this same service center. I had to have my roof glass replaced shortly after receiving the car because it was not properly installed. There was broken glass left around the rim and inside of the trunk.
Unfortunately, this isn't the first time I have had issues with this same service center. I had to have my roof glass replaced shortly after receiving the car because it was not properly installed. There was broken glass left around the rim and inside of the trunk.