Tesla no internet

[SolarBob]

When launching the Tesla app on my Android smartphone it is showing old charging data, and then displays "Check Internet Connection". This is recent and happens a lot. I have excellent wifi network, powerwall app works fine, why is the Tesla App doing this. Worked for several years without an issue, now, "check internet connection" showing all the time.

Comments, suggestions, appreciated.

The way I make it work is to turn off wifi, and connect via 5G.

What is interesting is this does not seem to happen using my IOS iPad, never get the "Internet Connection" error.

My Android smartphone is a Pixel 7, Android 14.



Thanks

 

[shahryaran]

When launching the Tesla app on my Android smartphone it is showing old charging data, and then displays "Check Internet Connection". This is recent and happens a lot. I have excellent wifi network, powerwall app works fine, why is the Tesla App doing this. Worked for several years without an issue, now, "check internet connection" showing all the time.

Comments, suggestions, appreciated.

The way I make it work is to turn off wifi, and connect via 5G.

What is interesting is this does not seem to happen using my IOS iPad, never get the "Internet Connection" error.

My Android smartphone is a Pixel 7, Android 14.



Thanks

Clear cache

 

[EVRider-FL]

If you’re using a VPN, try disabling it to see if that’s the issue. I use one when I travel and sometimes it interferes with the Tesla app and/or my ability to access tesla.com from a browser.

 

[Matt-FL]

I get this too on one of my old tablets. It clears up after a minute or so. I think it has to do with low power mode WiFi on the device. It eventually, although reluctantly, wakes up and shakes hands.

 

[lodar]

Reboot the Tesla’s MCU. Hold down both scroll wheels until the big screen reboots.

Sometimes the WiFi driver goes nuts. Only a reboot can clean it up… for a while…

Anecdote: My Model X kept saying a SW update was available, connect to WiFi for a week. Had to reboot the MCU and then it instantly downloaded the update.