I have had my M3 SR+ for over 4 months now and drove for about 7k miles. The specified range for this car is 240 miles.
My regular charging limit is set to 80%. The Miles range on top left of the Dashboard is now consistently 182-183 miles when charging completes. I believed that range number is not based on my driving habits but instead it is based on Tesla's standard parameters. If that is correct, I would think that this is due to battery degradation as 80% of 240 miles (healthy battery with 100% charge) would be 192 miles.
I scheduled a service appointment with Tesla app and got an email confirmation for October 1st appointment. However, all of a sudden I just noticed that my appointment disappeared from my app. I wasn't notified of the same. To resolve this, I tried calling Tesla customer service at 1 (888) 518-3752 but that has 30+ minutes estimated wait time. That's just ridiculous. I then tried calling local service center where I was supposed to go which is Tesla Springfield NJ: (973) 921-0925.
When I call that number, all I get is an option to dial an extension of the person I wish to reach. Of course, I don;t know the extension of service team. How do I go bout this? Has anyone else experienced this issue with service appointment and with service centers?
Update: Upon further trying to reach service center, at least now I get an option to reach service center team but the wait time is.....50+ minutes. I guess that's better than not being able to reach them at all. Hope this will actually happen.
My regular charging limit is set to 80%. The Miles range on top left of the Dashboard is now consistently 182-183 miles when charging completes. I believed that range number is not based on my driving habits but instead it is based on Tesla's standard parameters. If that is correct, I would think that this is due to battery degradation as 80% of 240 miles (healthy battery with 100% charge) would be 192 miles.
I scheduled a service appointment with Tesla app and got an email confirmation for October 1st appointment. However, all of a sudden I just noticed that my appointment disappeared from my app. I wasn't notified of the same. To resolve this, I tried calling Tesla customer service at 1 (888) 518-3752 but that has 30+ minutes estimated wait time. That's just ridiculous. I then tried calling local service center where I was supposed to go which is Tesla Springfield NJ: (973) 921-0925.
When I call that number, all I get is an option to dial an extension of the person I wish to reach. Of course, I don;t know the extension of service team. How do I go bout this? Has anyone else experienced this issue with service appointment and with service centers?
Update: Upon further trying to reach service center, at least now I get an option to reach service center team but the wait time is.....50+ minutes. I guess that's better than not being able to reach them at all. Hope this will actually happen.