Sometime in the last several days, some kind of glitch has worked itself into my 2020 Tesla S, media center, that broke the "favorites" feature on the recent/favorites bar. I have version 11.0 (2022.20.8)
I have SiriusXM and maybe 10 of the channels are saved as favorites along with a few radio stations.
Today, I discovered all the favorites are gone on the recent/favorites bar. Many recent channels are there and some of those are also favorites, but there is no dividing line between the recent and the favorite channels which has always been there. Moreover, I can tell no Sirius channel is really favored because they will disappear as more recent channels are used.
However, I went to the expanded menu of all channels and about 10-15 Sirius channels show as favored (the star is selected). Even though they are favored here, you cannot control them with the favorites bar or with the steering wheel arrow button (which used to move from one favorite to the next).
I tried to disable the favored selected by touching the star to remove the highlighting. It goes away, but then when I go to the channel the star is highlighted to show it is favored. I tried multiple times. It is not possible to unfavorite a channel (at least with respect to the star) but the channels are not actually favored when it comes to selecting them on the recent/favorite bar.
It seems the best approach would be the clear everything from memory, but I don't see another way to do that.
It is possible the latest update caused this. The only other cause I can think of is that another user plugged her phone in to stream from her phone on a prior trip and when I got in the car the next day, I found this problem.
We do have different user profiles. I don't know if user media settings carry over from one user to the next or how one user could cause this problem with another user. I did try other user profiles, but it made no difference. I also did the two finger reboot, it made no difference.
I have SiriusXM and maybe 10 of the channels are saved as favorites along with a few radio stations.
Today, I discovered all the favorites are gone on the recent/favorites bar. Many recent channels are there and some of those are also favorites, but there is no dividing line between the recent and the favorite channels which has always been there. Moreover, I can tell no Sirius channel is really favored because they will disappear as more recent channels are used.
However, I went to the expanded menu of all channels and about 10-15 Sirius channels show as favored (the star is selected). Even though they are favored here, you cannot control them with the favorites bar or with the steering wheel arrow button (which used to move from one favorite to the next).
I tried to disable the favored selected by touching the star to remove the highlighting. It goes away, but then when I go to the channel the star is highlighted to show it is favored. I tried multiple times. It is not possible to unfavorite a channel (at least with respect to the star) but the channels are not actually favored when it comes to selecting them on the recent/favorite bar.
It seems the best approach would be the clear everything from memory, but I don't see another way to do that.
It is possible the latest update caused this. The only other cause I can think of is that another user plugged her phone in to stream from her phone on a prior trip and when I got in the car the next day, I found this problem.
We do have different user profiles. I don't know if user media settings carry over from one user to the next or how one user could cause this problem with another user. I did try other user profiles, but it made no difference. I also did the two finger reboot, it made no difference.