The car I purchased was only 9mos old. I wanted to know if it had a drive unit replacement, or had ever been in an accident that was not reported to CarFax. The service person kind of led me to the right question.
SC - "Tesla does not provide repair history on the car"
Me - "All I want to know is - has the car ever been in an accident that doesn't appear on the car fax, and has the DU been replaced yet...?"
SC - "Well...looking through a list of parts - I'd say...'no' "
Me - "So, what parts are you seeing?"
SC - "Looks like all that the car has ever had was a door handle seal and some wiper fluid"
Me - "That's the parts list?"
SC - "Yep"
I think it's also dependent on who's staring at the computer screen and what kind of mood they're in. I may have just gotten lucky. Who knows.
SC - "Tesla does not provide repair history on the car"
Me - "All I want to know is - has the car ever been in an accident that doesn't appear on the car fax, and has the DU been replaced yet...?"
SC - "Well...looking through a list of parts - I'd say...'no' "
Me - "So, what parts are you seeing?"
SC - "Looks like all that the car has ever had was a door handle seal and some wiper fluid"
Me - "That's the parts list?"
SC - "Yep"
I think it's also dependent on who's staring at the computer screen and what kind of mood they're in. I may have just gotten lucky. Who knows.