2021 Model S LR Refresh - Foul Smell in Cabin
Hi,
Has anyone had any success with Tesla Service to cover the cost of replacing the Cabin Filter due to the foul smell? Service said it was 1 year (delivered 8/30/21) and filter should be replaced. But manual says every 3 years. I decided not to argue since the invoice had not been processed until after the work was done and it was late in the day.....
They replaced my cabin filter 10/18/22, very simple process , located under glovebox with magnetic clips. Charged $34 for filter and $8.75 Labor.
There is no access from the filter area to the evaporator to clean the coils, so I am not sure if this will get rid of the smell.
The HEPA filter is accessed from the Frunk, (it is on the other side of the wall from Cabin Filter. It is way behind the air suspension and will be a difficult process to remove (according to the technician when we both looked at it).
I had 2018 Model 3 LR until 2021, and every year had the same problem. They would replace both filters and use Kool-It to clean the evaporator. Smell would go away. I was able to negotiate with them to pay for the labor, but paid for the filters. At that time, they said: 1. Software change to force fan to dry out evaporator and filter. (this was never done according the Technician) 2. Redesign of unit, it seems Model S Refresh has whole new design, but still the smell.
@Sam1 , They also suggested to turn off A/C before parking.....that was hard to keep going/remember in humid NC, and you would think it could be solved...