robby
Member
Yeah, they've been late to get anything to Massachusetts. We pre-ordered (with a reservation payment to secure our spot in line) in 2015 and confirmed our configuration in March of last year (the wait was on their end, not ours). Installation has been pushed back a few times because they kept (understandably) shipping all their inventory to Australia and Puerto Rico. I'm told ours was one of the first MA installs.@robby - when did you place your order ? We've been waiting since Summer and still no word on our install.
Hopefully they reach out to you soon, but I'd probably get in touch with your contact and ask for an updated ETA. I assume you had your in-home assessment and accepted a configuration already?