I have a tethered Pod Point Solo charge point which I use to charge my M3 long range overnight. The car was delivered and the charge point was installed in September 2021.
Ever since I’ve had the car there have been problems removing the Pod Point cable. The tethered cable plug gets stuck in the M3 charge socket. The way I have found to be able to remove the cable is to push the plug to the left towards the socket locking pin while simultaneously pressing the unlock button on the mobile app (I.e there appears to be too much friction between the securing pin and the cable plug). Not an ideal solution. The attached photo of the charge cable plug shows the slight damage where the socket securing pin engages with it.
The only other charging I have done is at SCs and the charge cable at those always releases correctly. In my mind it is therefore perhaps a slight incompatibility issue between the pod point and the M3, but there must be loads of people with the same set up at home and yet I can’t find any mention of the issue elsewhere. Other than spraying some lubricant on the plug hole and socket securing pin, does anyone else have any ideas how I might fix this issue?
Ever since I’ve had the car there have been problems removing the Pod Point cable. The tethered cable plug gets stuck in the M3 charge socket. The way I have found to be able to remove the cable is to push the plug to the left towards the socket locking pin while simultaneously pressing the unlock button on the mobile app (I.e there appears to be too much friction between the securing pin and the cable plug). Not an ideal solution. The attached photo of the charge cable plug shows the slight damage where the socket securing pin engages with it.
The only other charging I have done is at SCs and the charge cable at those always releases correctly. In my mind it is therefore perhaps a slight incompatibility issue between the pod point and the M3, but there must be loads of people with the same set up at home and yet I can’t find any mention of the issue elsewhere. Other than spraying some lubricant on the plug hole and socket securing pin, does anyone else have any ideas how I might fix this issue?