Has anyone else had problems like this? Are we the only ones?
We've had repeated documented problems with Tesla failing to receive mailed lease payment checks or receiving checks weeks late (up to 5 weeks after mailed). All the checks were sent from our automatic bill payment service from Schwab (a.k.a. The Bank of New York Mellon).
Unlike all the other payees we have, Tesla does not support direct transfers of funds from this bill payment service from a major financial institution, and so the bank sends checks by mail.
All these payment receipt failures started happening in June 2021 after Tesla moved its financial services to a new location. For years prior to that, there were zero problems.
After repeated failures, we were finally pressured by Tesla into setting up an automatic withdrawal from one of our bank accounts. I bank solely with Schwab and, for security reasons, do not allow withdrawals on those accounts, so we set up automatic withdrawals from a small bank account my wife set up for this purpose with Bank of America (her bank).
The automatic withdrawal also appears to not be working! Once again, our Tesla account shows that it is a few days past due. Does Tesla not want our money? ;-)
We've had repeated documented problems with Tesla failing to receive mailed lease payment checks or receiving checks weeks late (up to 5 weeks after mailed). All the checks were sent from our automatic bill payment service from Schwab (a.k.a. The Bank of New York Mellon).
Unlike all the other payees we have, Tesla does not support direct transfers of funds from this bill payment service from a major financial institution, and so the bank sends checks by mail.
All these payment receipt failures started happening in June 2021 after Tesla moved its financial services to a new location. For years prior to that, there were zero problems.
After repeated failures, we were finally pressured by Tesla into setting up an automatic withdrawal from one of our bank accounts. I bank solely with Schwab and, for security reasons, do not allow withdrawals on those accounts, so we set up automatic withdrawals from a small bank account my wife set up for this purpose with Bank of America (her bank).
The automatic withdrawal also appears to not be working! Once again, our Tesla account shows that it is a few days past due. Does Tesla not want our money? ;-)
