Not connecting remotely via App?

[pbcsd]

So, for the past few weeks I've been having issues where I simply can't connect remotely to my Y. I'd say 70-80% of the time I just get the spinning wheel "last seen x hours ago" that just doesn't ever connect.

Really frustrating when it's 95-100 degrees outside. I tried rebooting the car, uninstalling and reinstalling the app, etc. Usually it works a few times after that, and then goes back to intermittently working, but most of the time, not working.

Any ideas?

IPhone 13

 

[TonyH330]

next time when it happens, try to kill the app in your phone and open it again, sometimes it works. I've be in a similar situation once recently and no way that i could connect the car via the mobile app, but when I walked near the car, it unlocks and i could drive normally. It is a firmware thing i think
.

 

[CaptUAL]

Can’t connect with the Tesla app to car, nothing working. But just tried STATS app, and it’s connecting fine.

 

[Waterop]

Also if you shut down your phone (basically reboot it) It will help. Not always but most of the time it will help.

 

[pbcsd]

I actually think it was the CarPlay box I have connected via USB. Tried unplugging it when I leave the car vs leaving it plugged in, and the issue seems to have gone away.

At least it has the last few times I opened the app.

 

[Ti317]

I thought you were onto something so I disconnected my CarPlay box. No joy.
Maybe tomorrow I’ll turn off the Wifi in the car and turn it on again to see what happens

 

[Ti317]

Sometime overnight the car regained connectivity. I rebooted it this morning and reconnected the CarPlay device. It is communicating now. I suspect the problem lies with Tesla’s servers.
My worry about their servers made me delay purchasing one for years. My brother who has owned a Y for 3 years, assured me that all was smooth.
Never listen to your older brother.