Hi,
First post here. I did a search and can't find a thread addressing this specific issue. We purchased a 2021 Model Y new in March '21. My electrician friend set me up with a NEMA 14-50 receptacle shortly after that and we have been successfully scheduled departure charging for 7:00 AM until a couple of months ago. Suddenly the car started charging immediately upon plugging in about 6:00 PM. At first it would charge for only a few minutes, turn itself off and then start about 3:00 AM for the 110 miles or so required to charge to 80%. It got progressively worse by charging an hour or so before shutting down for scheduled charging. My first call to Tesla CS didn't fix the issue. The second attempt was much better. The tech asked if both my wife were using the same login user name and P/W. We were and he walked us through setting up a second login for her phone. I then rebooted the car and all was well - for awhile. Now it's starting all over again. Last night it started as soon as I plugged it in. It charged about 70 miles, stopped, and then started again about midnight. For once I didn't wake up about 3:00 AM as I usually do so I don't know if it charged fully at midnight or stopped yet again intermittently, (I did notice the problem started about the time the app was updated a couple of months ago.) Also, perhaps it's always been this way, but I notice the charger is very warm when I unplug it. My IR thermometer read 98 degrees the other morning. Anyone else having this issue? And sorry for the long-winded post......
First post here. I did a search and can't find a thread addressing this specific issue. We purchased a 2021 Model Y new in March '21. My electrician friend set me up with a NEMA 14-50 receptacle shortly after that and we have been successfully scheduled departure charging for 7:00 AM until a couple of months ago. Suddenly the car started charging immediately upon plugging in about 6:00 PM. At first it would charge for only a few minutes, turn itself off and then start about 3:00 AM for the 110 miles or so required to charge to 80%. It got progressively worse by charging an hour or so before shutting down for scheduled charging. My first call to Tesla CS didn't fix the issue. The second attempt was much better. The tech asked if both my wife were using the same login user name and P/W. We were and he walked us through setting up a second login for her phone. I then rebooted the car and all was well - for awhile. Now it's starting all over again. Last night it started as soon as I plugged it in. It charged about 70 miles, stopped, and then started again about midnight. For once I didn't wake up about 3:00 AM as I usually do so I don't know if it charged fully at midnight or stopped yet again intermittently, (I did notice the problem started about the time the app was updated a couple of months ago.) Also, perhaps it's always been this way, but I notice the charger is very warm when I unplug it. My IR thermometer read 98 degrees the other morning. Anyone else having this issue? And sorry for the long-winded post......