Appreciate everyone's thoughts. My wife finally figured out what was really bothering her -- It feels like a used car buying experience not a new luxury car experience. Everything is excused and dismissed and you are basically told to suck it up. If there are issues you get: we'll fix it; we've only building a cars a few years; re-painting pre-delivery doesn't affect resale; this many problems are routine; others aren't as upset, etc.
Anyone have a suggestion on who to contact at 'Tesla HQ'? All I know is the general 800# outside of the local crew. Any next level folks would work (e.g. regional Texas or similar management).
I accepted my S with out of alignment body parts noted on the due bill. After more than a week in a local body shop, it came back better but still not acceptable.
I expected that after building the Model S for 4 years they would have their quality act together. Sadly it is not. Do these cars even get inspected before leaving the factory? I also have a list of other problems that cropped up after delivery that are unresolved despite multiple visits to the SC.