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given that this is such a long thread, in a nutshell, what is the cut off date where your 2.5 HW is eligible for HW3 upgrade??....is it a specific production date???...think mine is around June 2018.
I believe what @jsrawa means is that service reset one, or both, of the trip odometers that reflected the lifetime (total) odometer. Not the main odometer which can't (shouldn't) be reset.
What's the problem with LA? I've scheduled mobile service for my late 2018 M3 FSD upgrade four times over the past 4 months. Each time they've rescheduled for me to bring it in stating that they don't have the tooling to do the upgrade remotely. I've left phone messages and texts asking if I could wait at the shop if I brought it in to avoid the hour long Uber ride. Never received a reply.
I finally accepted the last in-house appointment they offered me today in Van Nuys at 11am, taking a vacation day for it. Based on what I've read in this thread I expected I'd stand around in the 103 degree heat waiting a couple hours. When I arrived a half-hour early I was told they hoped to be able to get it done by the end of the day.
I explained I'd left multiple unreturned messages asking if I'd be able to wait while they worked. I asked why mobile service couldn't do it (thinking that maybe there was some other unmentioned factory retrofit that was necessary for my VIN). He replied that the 2.5 to 3.0 hardware upgrade was impossible to do outside of the shop. I told him I'd read lots of forum posts by people in other cities who have had it done and asked when it would be available in LA. I was firmly told again that "no one anywhere will ever be able to get the FSD upgrade installed by mobile service, it's too complicated". So I cancelled again and drove home.
Just like every other interaction I've had with the company - great product, horrible customer experience. I'm seriously considering taking a motel room in San Diego just for the mobile service retrofit. Has anyone in LA been successful in getting this done? I've been following this thread daily for months looking for a glimmer of hope.
So.... after all that, I set up a new appt, it defaulted to Mobile, as always, and they are doing it next Wednesday. It's astounding how Tesla does things. Dump the original, no update (of course) and wait for you to wake up and make another one, which we'll do in your driveway, hey, no problem.Read part of this thread since I'm confused on the status of all this. I put in an appointment for my 3's upgrade in June, and Tysons says no parts (CPU I assume), and will put me on the list for when it comes in. Since then, I get twice-weekly automatic emails from Tesla saying 'parts on order'. Now, *those* have stopped and I have no idea what the status of the parts or the appointment (lol) is.
So, what's up? Should I make another appointment for the upgrade? (Paid for FSD with the car two years ago delivered in October, 2018.)
Thanks!
Edit: Read a bit more of this, seems like I should make another appointment like nothing ever happened. Good grief.....