It could be the very first report with Tesla's own Insurance experience. (I could be wrong, but I googled a lot, haven't found anything similar online, feel free to beat me for the first experience)
================You can just read this instead of my whole story====================
A short version and something I want to highlight here:
1. My case, Tesla Insurance is cheaper than GEICO
2. No Tesla employees contacted me, at least for my case so far
3. You will still use old fashion Enterprise for your rental service, not Tesla
4. Based on my experience so far, I would say
Tesla Insurance is cheaper because they are using 3rd party insurance companies to provide the service
5. TBD
=====================Something for Tesla, or Elon Musk==============================
1. You should train your vendor / third-party guys better, at least ask them to declare they are under Tesla's umbrella when facing customers
2. As a customer, I DON'T expect to hear any other companies' name, I do not care your tricks as long as I do not know, play better please
3. For my case, your third-party guys are doing well so far
3. TBD
============================================Where My Story Begins===================
Okay, folks, I bought my Tesla Model 3 last year (2018), and was using GEICO starting from my first day, then transferred to Tesla's won Insurance on the very first day they published (Yes I live in SoCal, and yes Tesla Insurance on the very first day was very buggy).
9/13/2019
I was hoping I could never use it, but unfortunately, yesterday (9/13/2019) a motorcycle hit me on 405 HWY and ran away when I was just driving on the carpool.
So I called Telsa Insurance, the phone number provided in the insurance card after I off the HWY. A female picked my phone, collected my information, told me an adjuster would contact me in 1 or 2 business days; then she said me they are 3rd party company, not Tesla itself. (Wait, what!?, okay... that's my first shock)
After that, I also called 911 trying to report the hit&run, as that motorcycle's license plate number is easy to identify from my dash camera. An officer picked up and collected information and then transferred, then they told me it was too late to file a report, asking me to visit CHP to do so. Then they also told me Insurance should be fine without a police report for my case. (Yeah that was what I thought)
9/14/2019
Today, an adjuster called me around 2 pm PDT, reviewed my case, and told me I have to go to the police to fire a case. (Okay....) Lucky it was only around 2pm. So I did so and sent information back to the adjuster. BUT, I recognized her email address was a third-party insurance company named Crawford... NOT TESLA...
Additionally, in her email, she explained I could use a rental service while repairing later, but the current in-network rental provider is Enterprise... NOT TESLA...
TBD.....
I will keep posting with my updates.