M3 Delivered yesterday - a few questions

[jamherber]

Our SR+ was delivered yesterday direct from Southampton - after all the horror stories on here, it was pretty much ok just some glue on various trim and some panel alignment on rear bumper. Overall loving it though.

Only main issue I have is the steering wheel isn’t centred in a straight line and the front end is constantly wandering, needing small but constant corrections. I don’t remember this from my test drive so guessing it’s probably an alignment issue? I’ve got a ranger booked to look at on 6th Oct to look but is the car prone to this wandering?

TIA

 

[LongRanger]

no it shouldn't wander, sounds like a standard tracking issue.

my wheel is not perfectly straight either but the car does drive totally straight. will be fixed at SC visit in a few weeks

 

[pdk42]

My car had a slight misalignment on delivery. Was fixed quickly at the MK service centre. 14k miles later tyre wear is very even, so I guess they got it right!

 

[jamherber]

Thanks for the replies - reassuring to hear as the nervousness really detracts from an otherwise lovely relaxing driving experience.

On autosteer the system is really working hard to keep it centred between the lines at the moment!

 

[Dilly]

If you haven’t already, you might just check the tyre pressures. If one of the fronts is 4 or 5lb down, that will make a difference

 

[GeorgeSymonds]

If it’s alignment, a ranger won’t be able to fix it. Did they suggest a ranger or you?

 

[Jeeves]

After hitting a pothole last winter, I had to get the alignment done. I was quite surprised by the improvement compared to when I first had the car.

 

[MrBadger]

Ours tracks really nicely. To the point that you don't realise that autosteer has prematurely disengaged until you start cornering

 

[Dilly]

Ours tracks really nicely. To the point that you don't realise that autosteer has prematurely disengaged until you start cornering

I find that too. Worse, I haven’t even engaged autosteer!

 

[jamherber]

If it’s alignment, a ranger won’t be able to fix it. Did they suggest a ranger or you?

I suggested alignment issue when I logged the fault in the app but it automatically booked a ranger appointment which I thought was strange. Is there a central service phone number I call to avoid wasting everyone’s time or is it online only?

 

[jamherber]

If you haven’t already, you might just check the tyre pressures. If one of the fronts is 4 or 5lb down, that will make a difference

Yep, first thing I checked.

 

[jamherber]

Also, I had used a referral code (through lease company though) and I can’t see anything in the app relating to the 1000 free miles. Does this usually show up straight away and where in the app is it listed?

Thanks

 

[NorfolkMustard]

I suggested alignment issue when I logged the fault in the app but it automatically booked a ranger appointment which I thought was strange. Is there a central service phone number I call to avoid wasting everyone’s time or is it online only?

They usually start a txt message conversation with you closer to the appointment. You can also keep adding more info to the entry in the app

 

[Mr Miserable]

Also, I had used a referral code (through lease company though) and I can’t see anything in the app relating to the 1000 free miles. Does this usually show up straight away and where in the app is it listed?

Thanks

I think the only way to tell is to go to a supercharger and charge. Ignore the cost showing on the screen but when you get home log on to your Tesla account and look at the invoice. If the invoice is anything other than 0.00 I would get on to your leasing company and check whether they actually applied the referral.

You could also ask the person who supplied the referral - they will have it showing on their account.

 

[n47h4n]

They usually start a txt message conversation with you closer to the appointment. You can also keep adding more info to the entry in the app

Can you?! My appointment for the 16th October is showing in my "history" with an invoice of £0...

 

[n47h4n]

Also, I had used a referral code (through lease company though) and I can’t see anything in the app relating to the 1000 free miles. Does this usually show up straight away and where in the app is it listed?

Thanks

It shows in the lootbox in the app. I've used SC miles a few times since pickup last week and it's working well. On day 1 I got >500mph, but over the weekend I found a dodgy charger that would only give 30kw so I've been using that one to save my battery.

 

[Durzel]

If you haven’t already, you might just check the tyre pressures. If one of the fronts is 4 or 5lb down, that will make a difference

If that were the case the car would be throwing a fit about it though. AIUI it will flag up the orange symbol for a relatively small differential in tyre pressures.

 

[Glan gluaisne]

If that were the case the car would be throwing a fit about it though. AIUI it will flag up the orange symbol for a relatively small differential in tyre pressures.

Matches my experience. The tyre pressures must have been a bit low when I collected my car last November, as when I went to drive it the next morning the cart flagged it up. The drop in temperature overnight must have been enough to trigger the sensors. All four tyres were down about 4psi IIRC.

 

[jamherber]

An update on this - got a text today saying they have booked the car into Bristol SC on Thursday for the wheel alignment. I also added on a rattling rear door trim to sort whilst there - got text then saying they would need to pre-authorised 30 mins labour in-case these aren't warranty issues? Is this standard operating procedure and has anyone had any problems with them claiming faults/build issues are not warranty issues? I logged the alignment problem as soon as I got home from the first drive so hoping they'll honour it.

 

[Jeeves]

An update on this - got a text today saying they have booked the car into Bristol SC on Thursday for the wheel alignment. I also added on a rattling rear door trim to sort whilst there - got text then saying they would need to pre-authorised 30 mins labour in-case these aren't warranty issues? Is this standard operating procedure and has anyone had any problems with them claiming faults/build issues are not warranty issues? I logged the alignment problem as soon as I got home from the first drive so hoping they'll honour it.

Whilst it has been annoying to need many faults fixed, I must say that the Bristol SC have fixed them all so far. No quibbles raised about the issues being not covered under warranty.