Tysons Corner, VA, which has traditionally been pretty good. I miss Michael Lightly, I think he moved to Richmond, he had common sense, and understood the customer point of view and always found a solid middle ground, but then again, this was pre-Model 3 non-mass market Tesla, also a warranty meant something back then, now they play an avoidance strategy on repairs, unless of course you are out of warranty then game on.
I am out of warranty on my 2014 and was able to source a new screen for $500 (de-lamination at ~97,000), also getting the new eMMC from Tony, which is another ~$500... hopefully that will get me another 100K miles into this car.