I tried to buy a 2014 Model S yesterday, but it's stuck in Factory Mode, and I and others at the dealership can't figure out how to turn off Factory Mode. We don't know how it got in Factory Mode, and the dealership is closed on Sundays, so I'm trying to see if I can figure out a solution while I wait for them to call Tesla on Monday.
Also there are a bunch of error codes under Service->Alerts. Can anyone direct me where I can understand these and how to deal with them?
As it's a 2014, it's not under Tesla warranty. The battery and drive train's warranty has expired or will within a week or so.
In theory it's a grea deal, but at the moment in Factory Mode the Model S is limited to 10mph or less. We tried a hard reboot, and a few other things, but all the videos online about Factory Mode show someone with a PC doing something with the Tesla and they opened panels on the dash and more. The car looks fine, but I don't know how to deal with the software issues (maybe more based on the errors).
Any help is appreciated, thanks.
Also there are a bunch of error codes under Service->Alerts. Can anyone direct me where I can understand these and how to deal with them?
As it's a 2014, it's not under Tesla warranty. The battery and drive train's warranty has expired or will within a week or so.
In theory it's a grea deal, but at the moment in Factory Mode the Model S is limited to 10mph or less. We tried a hard reboot, and a few other things, but all the videos online about Factory Mode show someone with a PC doing something with the Tesla and they opened panels on the dash and more. The car looks fine, but I don't know how to deal with the software issues (maybe more based on the errors).
Any help is appreciated, thanks.